解決済み · 9時間継続

10月9日のAppRiverの障害

AppRiverの報告は1時間あたり210件まで急増し、9時間にわたって高い水準が続きました。

開始
14:00
2026年10月9日 · UTC
正常に復帰
23:00
9時間後
ピーク
210/時
通常の210×
AppRiverのインシデント
5時間12分
Zix SMB and Secure Cloud Encryption services Receiving "Unbalanced" reject for outgoing messages

障害中の報告数

12:000:50 UTC

AppRiverの発表内容

status.opentext.com
解決済み15時09分~20時22分 · 5時間12分

Zix SMB and Secure Cloud Encryption services Receiving "Unbalanced" reject for outgoing messages

  1. 解決済み · 20:22

    Zix SMB and Secure Cloud Encryption services experienced an issue when sending outbound messages. Users would experience messages being undelivered, with the NDR showing the issue as Unbalanced. The issue is now resolved. We appreciate your patience. Tracking Number: IM4015057

  2. 監視中 · 16:25

    Zix SMB and Secure Cloud Encryption services experienced an issue where all outbound messages were rejected for "Unbalanced". Service has been restored and is being validated. We appreciate your patience. Tracking Number: IM4015057

  3. 調査中 · 16:06

    Zix SMB and Secure Cloud Encryption Services are still experiencing an issue when sending outbound messaging. Teams have assembled, identified the problem, and are working to resolve the issue as quickly as possible. We appreciate your patience. Tracking Number: IM4015057

  4. 調査中 · 15:24

    Zix SMB and Secure Cloud Encryption services are currently experiencing an issue when senders of messages are receiving a reject notice/NDR with "Unbalanced" as the reason. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4015057

  5. 調査中 · 15:12

    Multiple services are currently experiencing an issue in which message senders are receiving "unbalanced" as a reject/NDR notification. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4015057

  6. 調査中 · 15:09

    Multiple services are currently experiencing an issue where senders of messages are receiving "unbalanced" as a reject/NDR notification. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: forth coming

AppRiverは、報告が増え始めてから1時間10分後に最初のアップデートを投稿しました。

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