解決済み · 2時間継続

8月13日の8x8の障害

8x8の報告は1時間あたり166件まで急増し、2時間にわたって高い水準が続きました。

開始
21:00
2026年8月13日 · UTC
正常に復帰
23:00
2時間後
ピーク
166/時
通常の166×
8x8のインシデント
2時間03分
No audio on calls - Investigating

障害中の報告数

19:000:50 UTC

8x8の発表内容

status.8x8.com
解決済み21時37分~23時40分 · 2時間03分

No audio on calls - Investigating

  1. 解決済み · 23:40

    <p>8x8 has confirmed resolution and all systems are performing as normal.&nbsp; We apologize the the interruption&nbsp;<span style="font-size: inherit">and full root cause investigation is underway.</span><span style="font-size: inherit">&nbsp;</span></p>

  2. 調査中 · 22:46

    <p>8x8 has seen continued resolution of all one way audio issues. All calls are completing normally as of&nbsp;<span style="font-size: inherit">2:30 PM PDT (5:30PM Eastern).&nbsp;</span><span style="font-size: inherit">We'll continue to monitor and will provide a final update full resolving this issue.&nbsp;</span></p>

  3. 監視中 · 22:04

    <p>8x8 has seen normal call completion as of&nbsp;2:30 PM PDT (5:30PM Eastern). Calls should currently completing as normal and we are currently monitoring and investigating the root cause. We'll provide further updates once fully confirmed.&nbsp;</p>

  4. 調査中 · 21:51

    Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available.&nbsp;

  5. 調査中 · 21:37

    <p>8x8 is currently investigating reports of one way audio or no way audio on telephony calls. We are actively engaged and are evaluating impact and root causes. We'll provide updates as they become available.&nbsp;</p>

8x8は、報告が増え始めてから37分後に最初のアップデートを投稿しました。

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