Risolto · è durato 7 h

Disservizio di Honeywell del 2 novembre

Login and server connection are not working for users. Thermostats can still be controlled via the Resideo Smart Home app. Honeywell is investigating an issue that may impact thermostat access and control within Total Connect 2.0. Alarm delivery is not impacted.

Inizio
10:00
2 novembre 2026 · UTC
Ritorno alla normalità
17:00
7 h dopo
Picco
250/h
250× la norma
Incidente di Honeywell
1 h 19 min
Total Connect Comfort (TCC) - Partial Outage

Segnalazioni durante il disservizio

8:0018:50 UTC

Cosa ha detto Honeywell

status.resideo.com
Risolto11:21–12:40 · 1 h 19 min

Total Connect Comfort (TCC) - Partial Outage

  1. Risolto · 12:40

    Total Connect Comfort (TCC) app and website login have been restored.

  2. Individuato · 12:22

    We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

  3. Indagine in corso · 11:21

    We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

Honeywell ha pubblicato il primo aggiornamento 1 h 22 min dopo l'inizio dell'aumento delle segnalazioni.

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