Risolto · è durato 2 h

Disservizio di 8x8 del 13 agosto

Le segnalazioni per 8x8 sono salite a 166 all'ora e sono rimaste alte per 2 h.

Inizio
21:00
13 agosto 2026 · UTC
Ritorno alla normalità
23:00
2 h dopo
Picco
166/h
166× la norma
Incidente di 8x8
2 h 03 min
No audio on calls - Investigating

Segnalazioni durante il disservizio

19:000:50 UTC

Cosa ha detto 8x8

status.8x8.com
Risolto21:37–23:40 · 2 h 03 min

No audio on calls - Investigating

  1. Risolto · 23:40

    <p>8x8 has confirmed resolution and all systems are performing as normal.&nbsp; We apologize the the interruption&nbsp;<span style="font-size: inherit">and full root cause investigation is underway.</span><span style="font-size: inherit">&nbsp;</span></p>

  2. Indagine in corso · 22:46

    <p>8x8 has seen continued resolution of all one way audio issues. All calls are completing normally as of&nbsp;<span style="font-size: inherit">2:30 PM PDT (5:30PM Eastern).&nbsp;</span><span style="font-size: inherit">We'll continue to monitor and will provide a final update full resolving this issue.&nbsp;</span></p>

  3. Monitorando · 22:04

    <p>8x8 has seen normal call completion as of&nbsp;2:30 PM PDT (5:30PM Eastern). Calls should currently completing as normal and we are currently monitoring and investigating the root cause. We'll provide further updates once fully confirmed.&nbsp;</p>

  4. Indagine in corso · 21:51

    Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available.&nbsp;

  5. Indagine in corso · 21:37

    <p>8x8 is currently investigating reports of one way audio or no way audio on telephony calls. We are actively engaged and are evaluating impact and root causes. We'll provide updates as they become available.&nbsp;</p>

8x8 ha pubblicato il primo aggiornamento 37 min dopo l'inizio dell'aumento delle segnalazioni.

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