--- service: "Infobip" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-10-31T23:45:30.168Z" url: "https://instatus.com/now/infobip.com" official_status_page: "https://status.infobip.com" website: "https://www.infobip.com" --- # Is Infobip down? No, it's up. 0 reports in the last hour. ## Official updates - **SSL certificate renewal of *.api-ae2.infobip.com** (SCHEDULED, 2026-12-31T11:00:00.000Z): We will be performing automatic renewal of our SSL certificate *.api-ae2.infobip.com, timeframe: - Start (UTC): 31 December 11:00 - End (UTC): 31 December 17:00 SSL Certificate information: - Common Name: *.api-ae2.infobip.com - Subject Alternative Name: *.api-ae2.infobip.com, api-ae2.infobip.com - Valid until (UTC): 2027-05-15 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com. - **SSL certificate renewal of *.api-ny2.infobip.com** (SCHEDULED, 2026-12-31T11:00:00.000Z): We will be performing automatic renewal of our SSL certificate *.api-ny2.infobip.com, timeframe: - Start (UTC): 31 December 11:00 - End (UTC): 31 December 17:00 SSL Certificate information: - Common Name: *.api-ny2.infobip.com - Subject Alternative Name: *.api-ny2.infobip.com, api-ny2.infobip.com - Valid until (UTC): 2027-05-15 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com. - **SSL certificate renewal of *.api-us3.infobip.com** (SCHEDULED, 2026-12-31T11:00:00.000Z): We will be performing automatic renewal of our SSL certificate *.api-us3.infobip.com, timeframe: - Start (UTC): 31 December 11:00 - End (UTC): 31 December 17:00 SSL Certificate information: - Common Name: *.api-us3.infobip.com - Subject Alternative Name: *.api-us3.infobip.com, api-us3.infobip.com - Valid until (UTC): 2027-05-15 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com. - **SSL certificate renewal of *.mxtelecom.com** (SCHEDULED, 2026-12-31T11:00:00.000Z): We will be performing automatic renewal of our SSL certificate *.mxtelecom.com, timeframe: - Start (UTC): 31 December 11:00 - End (UTC): 31 December 17:00 SSL Certificate information: - Common Name: *.mxtelecom.com - Subject Alternative Name: *.mxtelecom.com, mxtelecom.com - Valid until (UTC): 2027-05-15 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com. - **SSL certificate renewal of movistarsms.infobip-portal.com** (SCHEDULED, 2026-12-30T11:00:00.000Z): We will be performing automatic renewal of our SSL certificate movistarsms.infobip-portal.com, timeframe: - Start (UTC): 30 December 11:00 - End (UTC): 30 December 17:00 SSL Certificate information: - Common Name: movistarsms.infobip-portal.com - Subject Alternative Name: movistarsms.infobip-portal.com - Valid until (UTC): 2027-05-12 23:59:59 - Issuer: CN=RapidSSL TLS RSA CA G1,OU=www.digicert.com,O=DigiCert Inc,C=US No action is required, unless you do any of the following: - Pin our leaf certificate If you do any of the above, we encourage you to update key stores, code bases, and certificate pinnings that may be in use. For more information, how to prepare and test please visit: https://www.infobip.com/docs/essentials/rest-api-traffic-encryption. Should you need any additional assistance in regard to this activity, please contact our support at support@infobip.com. ## Infobip outage FAQ ### Is Infobip down right now? No, it's up. 0 reports in the last hour. ### Is Infobip down for everyone or just me? It looks like it's just you. Reports for Infobip are at their usual level, so try reloading, checking your connection, or signing out and back in. ### What problems are people reporting with Infobip? Nobody has said what's broken with Infobip in the last hour. If something isn't working for you, pick it above so others can see. ### When was the last Infobip outage? Reports for Infobip haven't spiked in the last 30 days. ### Does Infobip have a status page? Yes. Infobip posts updates on its official status page, which currently says operational. [Go to status page](https://status.infobip.com/) ### What can I do if Infobip isn't working? Check this page and Infobip's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side. ### How do I report a Infobip problem? Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing. ### How does Instatus Now know? We combine reports from people on this page with Infobip's official status page, which we check every minute.