---
service: "IDNow"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 1
checked_at: "2026-10-31T20:56:13.949Z"
url: "https://instatus.com/now/idnow.de"
official_status_page: "https://status.idnow.de"
website: "https://idnow.de"
---

# Is IDNow down?

No, it's up. 0 reports in the last hour.

## Official updates

- **HTTPS certificate replacement for Production** (SCHEDULED, 2026-11-12T08:00:00.000Z): During the aforementioned time interval we will rollout our new HTTPS certificates for these domains: - idnow.de - *.idnow.de - *.internal.idnow.de This change will not require downtime and service levels will not be affected. The new SHA sums for the certificates are: FC:84:06:65:3A:2A:C9:61:F7:34:0B:93:67:E7:2C:8B:93:4E:69:B1 SHA256: FC:00:9D:70:F5:C1:57:D0:38:9B:4B:A2:24:7C:57:07:26:C1:AF:0D:5D:7B:8F:7A:9F:39:68:6E:86:B8:9E:72 Best Regards. Your IDnow DevOps Team
- **[IDCheck.io/PVID/Check'n'Sign] System maintenance** (SCHEDULED, 2026-11-09T22:00:00.000Z): Dear customer, We would like to inform you that our system will undergo scheduled maintenance. During the maintenance period, estimated to be 2 hours, you may experience slow response times, or temporary unavailability of certain features. Our dedicated team will be working diligently to minimize any downtime and complete the maintenance as quickly as possible.
- **Annual Production System Failover Test** (SCHEDULED, 2026-11-05T05:00:00.000Z): Dear customer, We are conducting our annual fail-over tests during the aforementioned time frame. We do not expect any impairment of services during the test. Should you nevertheless experience impairments, please get in touch with us using: https://support.idnow.io Sincerely Yours, IDnow DevOps Team
- **[ VI/eSign/EID/AI AML/AI ] New Release Deployment** (SCHEDULED, 2026-11-03T05:00:00.000Z): We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included in the new release.
- **[EID] Emergency System Maintenance - Authada** (COMPLETED, 2026-10-29T10:30:00.000Z): The scheduled maintenance has been completed.

## IDNow outage FAQ

### Is IDNow down right now?

No, it's up. 0 reports in the last hour.

### Is IDNow down for everyone or just me?

It looks like it's just you. Reports for IDNow are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with IDNow?

Nobody has said what's broken with IDNow in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last IDNow outage?

Reports for IDNow haven't spiked in the last 30 days.

### Does IDNow have a status page?

Yes. IDNow posts updates on its official status page, which currently says operational.

[Go to status page](https://status.idnow.de/)

### What can I do if IDNow isn't working?

Check this page and IDNow's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a IDNow problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with IDNow's official status page, which we check every minute.