Selesai · berlangsung 7 jam

Gangguan Honeywell pada 2 November

Login and server connection are not working for users. Thermostats can still be controlled via the Resideo Smart Home app. Honeywell is investigating an issue that may impact thermostat access and control within Total Connect 2.0. Alarm delivery is not impacted.

Dimulai
10.00
2 November 2026 · UTC
Kembali normal
17.00
7 jam kemudian
Puncak
250/jam
250× normal
Insiden Honeywell
1 jam 19 mnt
Total Connect Comfort (TCC) - Partial Outage

Laporan selama gangguan

8.0018.50 UTC

Pernyataan Honeywell

status.resideo.com
Terselesaikan11.21–12.40 · 1 jam 19 mnt

Total Connect Comfort (TCC) - Partial Outage

  1. Terselesaikan · 12.40

    Total Connect Comfort (TCC) app and website login have been restored.

  2. Teridentifikasi · 12.22

    We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

  3. Menyelidiki · 11.21

    We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

Honeywell memposting pembaruan pertamanya 1 jam 22 mnt setelah laporan mulai meningkat.

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