--- service: "Fonix" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-11-02T20:47:37.386Z" url: "https://instatus.com/now/id/fonix.com" official_status_page: "https://status.fonix.com" website: "https://www.fonix.com" --- # Apakah Fonix tidak aktif? Tidak, aktif. 0 laporan dalam satu jam terakhir. ## Pembaruan resmi - **Planned Maintenance: EE Direct Billing** (SCHEDULED, 2026-11-17T22:00:00.000Z): Dear Customer Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time. Maintenance Details: Please note, due to system maintenance, there will be some downtime during the below maintenance window. During the downtime, the BT API Gateway will return errors for any Direct Carrier Billing requests. See below for further details. Maintenance Start Date/Time: 17/11/2026 22:00 PM Downtime Start Date/Time: 17/11/2026 23:20 PM Downtime End Date/Time: 18/11/2026 04:56 AM Maintenance End Date/Time: 18/11/2026 09:20 AM Service Impact: Errors will be returned when sending requests to the BT Direct Billing API Gateway during the downtime period stated above. In the event of a rollback, errors may be observed up to 09:20 AM. Kind regards, Fonix Operations Team - **Planned Maintenance: EE Direct Billing** (SCHEDULED, 2026-11-16T22:30:00.000Z): Dear Customer Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time. Maintenance Details: Please note, due to system maintenance, there will be some downtime during the below maintenance window. During the downtime, the BT API Gateway will return errors for any Direct Carrier Billing requests. See below for further details. Maintenance Start Date/Time: 16/11/2026 22:30 PM Downtime Start Date/Time: 16/11/2026 23:00 PM Downtime End Date/Time: 17/11/2026 03:30 AM Maintenance End Date/Time: 17/11/2026 05:00 AM Service Impact: Errors will be returned when sending requests to the BT Direct Billing API Gateway during the downtime period stated above. In the event of a rollback, errors may be observed up to 06:00 AM. Kind regards, Fonix Operations Team - **Planned Maintenance: Messaging Gateway Update** (SCHEDULED, 2026-11-03T17:00:00.000Z): Dear Customer, Please be advised we will be undertaking planned maintenance on our Messaging Gateway platforms on the below date and time. The maintenance is a routine upgrade of our systems and there is no anticipated impact to service during the maintenance window. However, please note that there may be a delay to reporting during the maintenance period. Please do not hesitate to contact us if you have any questions. Kind regards Fonix Operations Team - **Planned Maintenance: Campaign Manager Update** (COMPLETED, 2026-11-02T17:00:00.000Z): The scheduled maintenance has been completed. - **Planned Maintenance: O2 Premium SMS** (COMPLETED, 2026-11-01T23:00:00.000Z): The scheduled maintenance has been completed. ## FAQ gangguan Fonix ### Apakah Fonix tidak aktif saat ini? Tidak, aktif. 0 laporan dalam satu jam terakhir. ### Apakah Fonix down untuk semua orang atau hanya saya? Sepertinya hanya Anda yang mengalaminya. Laporan untuk Fonix berada di level biasa, jadi coba muat ulang halaman, periksa koneksi, atau keluar lalu masuk lagi. ### Masalah apa yang dilaporkan orang pada Fonix? Tidak ada yang menyebutkan apa yang bermasalah pada Fonix dalam satu jam terakhir. Jika ada yang tidak berfungsi untuk Anda, pilih di atas agar orang lain bisa melihat. ### Kapan gangguan Fonix terakhir terjadi? Laporan untuk Fonix tidak melonjak dalam 30 hari terakhir. ### Apakah Fonix punya halaman status? Ada. Fonix memposting pembaruan di halaman status resminya, yang saat ini menunjukkan: beroperasi. [Buka halaman status](https://status.fonix.com/) ### Apa yang bisa saya lakukan jika Fonix tidak berfungsi? Cek halaman ini dan halaman status Fonix untuk pembaruan, lalu tunggu beberapa menit sebelum mencoba lagi. Tidak perlu instal ulang: kalau memang gangguan, perbaikannya ada di pihak mereka. ### Bagaimana cara melaporkan masalah Fonix? Tekan “Saya juga punya masalah” di bagian atas halaman ini dan pilih apa yang bermasalah. Laporan Anda muncul di grafik langsung dalam semenit, dan Anda bisa menulis komentar untuk memberi tahu orang lain apa yang Anda alami. ### Bagaimana Instatus Now tahu? Kami menggabungkan laporan pengguna di halaman ini dengan halaman status resmi Fonix, yang kami cek setiap menit.