--- service: "i3D.net" status: "maintenance" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-11-02T15:50:34.410Z" url: "https://instatus.com/now/i3d.net" official_status_page: "https://status.i3d.net" website: "https://i3d.net" --- # Is i3D.net down? It's under maintenance. 0 reports in the last hour. ## Official updates - **MCOM-492 | [Infrastructure Maintenance] Backend Systems Upgrade - Global - December 2, 2026** (NOTSTARTEDYET, 2026-12-02T08:00:00.000Z): Dear Client, We would like to notify you of upcoming infrastructure maintenance activities that will affect services globally. The maintenance has been scheduled for December 2, 2026. **Location:** Global **Schedule:** Start time:December 2, 2026, 09:00 UTC End time:December 2, 2026, 13:00 UTC Planned impact: Service degradation (see below for details) **Reason for this maintenance:** We will be performing upgrades on our backend systems to improve quality and ensure long-term reliability. **Expected impact:** **Service degradation:** Planned maintenance will be performed to apply updates to our backend systems. A few brief disruptions to active connections may be experienced during this activity. **Affected services:** ONE and Smartdc portals: users will be logged out ODP: Host agent connections will be reset and automatically reconnect API: Calls will fail during the update. FlexMetal: API requests may fail during the update **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: [Support](https://i3d.net/support/) You can find maintenance updates and the current situation at [i3D.net](http://i3D.net)[ Status Page](https://status.i3d.net/) - **MCOM-507 | [Power Maintenance] UPS Preventative Maintenance - Rotterdam – December 1, 2026** (NOTSTARTEDYET, 2026-12-01T05:00:00.000Z): Dear Client, We would like to notify you of upcoming power maintenance activities that will affect services in our Rotterdam datacenter. The power maintenance has been scheduled for December 1, 2026. **Location:** Rotterdam, The Netherlands **Schedule:** Start time:December 1, 2026, 06:00 UTC End time:December 4, 2026, 16:00 UTC Planned impact: Reduced redundancy (see below for details) **Reason for this maintenance:** This preventative maintenance is required to maintain UPS(s) efficiency. This critical replacement will enhance system reliability and ensure consistent performance moving forward. **Expected impact:** **Reduced redundancy:** No impact expected but there will be reduced redundancy during the maintenance window; The UPS maintenance is done one at a time to ensure minimum impact. **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: You can find maintenance updates and the current situation at - **MCOM-506 | [Power Maintenance] UPS Maintenance - Heerlen - November 26, 2026** (NOTSTARTEDYET, 2026-11-26T05:30:00.000Z): Dear Client, We would like to notify you of upcoming power maintenance activities that will affect services in our Heerlen datacenter. The power maintenance has been scheduled for November 26, 2026. **Location:** Heerlen, The Netherlands **Schedule:** Start time:November 26, 2026, 06:30 UTC End time:November 26, 2026, 14:30 UTC Planned impact: Reduced redundancy (see below for details) **Reason for Maintenance:** We will perform preventive maintenance on the UPS systems to ensure continued reliability and safe operation. **Expected Impact:** During the maintenance the UPS will be placed in bypass mode. Power will remain available, but redundancy will be temporarily reduced while the work is carried out. **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: You can find maintenance updates and the current situation at - **MCOM-505 | [Vendor Maintenance] Vendor Heat Pump Maintenance - Rotterdam - November 24, 2026** (NOTSTARTEDYET, 2026-11-24T05:00:00.000Z): Dear Client, We would like to notify you of upcoming vendor maintenance activities that will affect services in our Rotterdam datacenter. The vendor maintenance has been scheduled for November 24, 2026. **Location:** Rotterdam, The Netherlands **Schedule:** **Start time:** November 24, 2026, 06:00 UTC **End time:** November 25, 2026, 16:00 UTC **Planned impact:** Reduced redundancy (see below for details) **Reason for this maintenance:** The vendor will be performing planned maintenance on the heat pumps at our Rotterdam datacenter. **Expected impact:** **Reduced redundancy:** No impact expected, but during the maintenance window, the heat pumps will be operating in a reduced redundancy state. Due to the switching of the heat pumps, a slight and temporary temperature increase may occur in the datacenter suites, which is expected to remain within safe operating parameters and is being closely monitored by our team. **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: You can find maintenance updates and the current situation at - **MCOM-524 | [Infrastructure Maintenance] Server Migration - Phase 11 - Dallas – November 22, 2026** (NOTSTARTEDYET, 2026-11-22T14:00:00.000Z): We would like to notify you of upcoming infrastructure maintenance activities that will affect services in our Dallas datacenter. The infrastructure maintenance has been scheduled for November 22, 2026. **Location** Dallas, The United States **Schedule** Start time: November 22, 2026, 14:00 UTC End time: November 23, 2026, 00:30 UTC **Reason for this maintenance** We will be moving servers to a new datacenter to increase capacity and improve our infrastructure for the future. **Expected impact** **Outage:** The server(s) will need to be powered down for the migration. If possible, we prefer that you carry this out beforehand. If the server(s) are still powered on when the maintenance window begins, we will do our best to power them down gracefully. **Affected Rack:** usdal1 - DAL03:3800:C003:R210 ## i3D.net outage FAQ ### Is i3D.net down right now? It's under maintenance. 0 reports in the last hour. ### Is i3D.net down for everyone or just me? It looks like it's just you. Reports for i3D.net are at their usual level, so try reloading, checking your connection, or signing out and back in. ### What problems are people reporting with i3D.net? Nobody has said what's broken with i3D.net in the last hour. If something isn't working for you, pick it above so others can see. ### When was the last i3D.net outage? Reports for i3D.net haven't spiked in the last 30 days. ### Does i3D.net have a status page? Yes. i3D.net posts updates on its official status page, which currently says under maintenance. [Go to status page](https://status.i3d.net/) ### What can I do if i3D.net isn't working? Check this page and i3D.net's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side. ### How do I report a i3D.net problem? Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing. ### How does Instatus Now know? We combine reports from people on this page with i3D.net's official status page, which we check every minute.