Riješeno · trajalo 9 h

Prekid usluge Proton Mail 26. kolovoza

Prijave za uslugu Proton Mail skočile su na 2,545 na sat i ostale visoke 9 h.

Početak
21:00
26. kolovoza 2026. · UTC
Ponovno normalno
6:00
9 h kasnije
Vrhunac
2,545/h
2545× više od uobičajenog
Incident: Proton Mail
2 h 09 min
Global Outage

Prijave tijekom prekida

19:007:50 UTC

Što je Proton Mail objavio

status.proton.me
Riješeno26. 08. 2026. 22:18 – 27. 08. 2026. 00:27 · 2 h 09 min

Global Outage

  1. Riješeno · 18:53

    A post mortem of this incident has been made available here: [https://proton.me/blog/august-27-outage-incident-report](https://proton.me/blog/august-27-outage-incident-report)

  2. Riješeno · 0:27

    This outage has now been largely resolved, and services are back online. We are still clearing a few lingering issues, however, meaning some users will experience delays in email delivery and reception, and receiving notifications. No data has been lost as a result of this outage. UPDATE: We have now resolved the remaining minor issues. We will be providing a post mortem with more information about the incident, here on the status page, after we complete the incident clean up.

  3. Nadziremo · 23:57

    A fix has now been implemented, and we're monitoring results. This means most services have been recovered for most users now, but our efforts to recover the remaining instances continue.

  4. Identificirano · 23:37

    Our efforts to restore impacted services are now yielding results, and as a result are starting to recover for some users. Meanwhile, we are continuing recovery operations.

  5. Identificirano · 22:38

    We have identified a critical cooling failure in our Frankfurt datacenter. We are currently in the process of shifting traffic to our backups sites.

  6. Istražujemo · 22:18

    It appears that Proton VPN works for some, so it has been changed to "Partial Outage" rather than "Major Outage"

  7. Istražujemo · 22:14

    We are continuing to investigate this issue.

  8. Istražujemo · 22:11

    We are continuing to investigate this issue.

  9. Istražujemo · 22:09

    We are currently investigating this issue.

Prvo ažuriranje tvrtke Proton Mail stiglo je 1 h 09 min nakon što su prijave počele rasti.

Što su ljudi rekli

  • Howie21:57

    It dead

  • anon22:03

    Error: Servers are unreachable

  • R Lemon23:38

    Sem acesso ao website

Komentari tijekom prekida: 7

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