Riješeno · trajalo 7 h

Prekid usluge Honeywell 2. studenoga

Login and server connection are not working for users. Thermostats can still be controlled via the Resideo Smart Home app. Honeywell is investigating an issue that may impact thermostat access and control within Total Connect 2.0. Alarm delivery is not impacted.

Početak
10:00
2. studenoga 2026. · UTC
Ponovno normalno
17:00
7 h kasnije
Vrhunac
250/h
250× više od uobičajenog
Incident: Honeywell
1 h 19 min
Total Connect Comfort (TCC) - Partial Outage

Prijave tijekom prekida

8:0018:50 UTC

Što je Honeywell objavio

status.resideo.com
Riješeno11:21 – 12:40 · 1 h 19 min

Total Connect Comfort (TCC) - Partial Outage

  1. Riješeno · 12:40

    Total Connect Comfort (TCC) app and website login have been restored.

  2. Identificirano · 12:22

    We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

  3. Istražujemo · 11:21

    We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

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