--- service: "DRACOON" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-10-31T07:29:32.438Z" url: "https://instatus.com/now/hr/dracoon.com" official_status_page: "https://status.dracoon.com" website: "https://www.dracoon.com/de/home" --- # Je li DRACOON nedostupan? Ne, radi. 0 prijava u zadnjih sat vremena. ## Službena ažuriranja - **Scheduled Maintenance** (SCHEDULED, 2026-11-04T21:00:00.000Z): We will be undergoing scheduled maintenance during this time. A short downtime for a couple of minutes can occur. - **Scheduled Maintenance** (COMPLETED, 2026-10-28T21:00:00.000Z): The scheduled maintenance has been completed. - **Partial Outage of Email notifications** (RESOLVED, 2026-10-26T09:29:04.000Z): **20 - 26 October 2026: Post-Mortem** We experienced an issue with email notifications between 20 October and 26 October 2026. Our team has worked diligently to identify the root cause and implement a resolution. In this post-mortem, we want to share the details of what happened, why it happened, what we did to resolve it, and what we will do to prevent similar incidents in the future. **What happened?** During this period, some recipients did not receive email notifications from DRACOON. The issue mainly affected organisations whose incoming mail runs through certain corporate email security gateways. For these recipients, many notifications were rejected and not delivered. All other DRACOON functions were unaffected. ‌**Why did this happen?** Before accepting a mail, some email security gateways check that the sender's domain is valid. A DNS service operated by a third-party provider began giving an incorrect answer for part of our notification sender domain's configuration. Because of that answer, these gateways wrongly treated our sender domain as invalid and rejected the notifications. Our own configuration and our mail delivery service were working correctly throughout. **What did we do?** After the first customer reports, we analyzed the delivery logs together with our email delivery partner and found that the rejections followed a clear pattern. We traced them to the third-party DNS issue. On 26 October, we changed the configuration of our notification sender domain so that it no longer depends on the affected third-party service. After the change, delivery returned to normal, and we monitored it closely to confirm the issue was resolved. **What can we do to improve?** * We are reviewing our email-related configurations to remove dependencies on external services. * We are improving our monitoring of email delivery, so that unusual rejection rates are detected and investigated sooner. We apologize for any inconvenience this incident may have caused. We are committed to ensuring the stability and reliability of our services and will continue to take proactive measures to prevent similar incidents from happening in the future. If you have any questions or concerns, please don't hesitate to reach out to our support team for assistance. ## Česta pitanja o prekidima: DRACOON ### Je li DRACOON trenutačno nedostupan? Ne, radi. 0 prijava u zadnjih sat vremena. ### Ne radi li DRACOON svima ili samo meni? Izgleda da je problem samo kod vas. Prijave za DRACOON su na uobičajenoj razini, pa pokušajte ponovno učitati stranicu, provjeriti vezu ili se odjaviti i ponovno prijaviti. ### Koje probleme ljudi prijavljuju s uslugom DRACOON? Nitko nije rekao što ne radi s uslugom DRACOON u zadnjih sat vremena. Ako vama nešto ne radi, odaberite to iznad da drugi vide. ### Kada je bio zadnji prekid usluge DRACOON? Prijave za DRACOON nisu skočile u zadnjih 30 dana. ### Ima li DRACOON stranicu statusa? Da. DRACOON objavljuje novosti na svojoj službenoj stranici statusa, koja trenutno kaže: operativno. [Idi na stranicu statusa](https://status.dracoon.com/) ### Što mogu učiniti ako DRACOON ne radi? Pogledajte ovu stranicu i stranicu statusa usluge DRACOON za novosti i pričekajte nekoliko minuta prije novog pokušaja. Ne reinstalirajte: ako je riječ o prekidu, popravak je na njihovoj strani. ### Kako prijaviti problem s uslugom DRACOON? Pritisnite „I ja imam problem” na vrhu ove stranice i odaberite što ne radi. Vaša prijava pojavit će se na grafikonu uživo unutar minute, a komentarom možete reći drugima što vidite. ### Kako Instatus Now zna? Spajamo prijave ljudi s ove stranice sa službenom stranicom statusa usluge DRACOON, koju provjeravamo svake minute.