---
service: "Helium Mobile"
status: "down"
reports_last_hour: 4
reports_last_12_hours: 4
baseline_reports_per_hour: 0
checked_at: "2026-11-02T01:18:02.681Z"
url: "https://instatus.com/now/heliummobile.com"
official_status_page: "https://heliummobile.statuspage.io"
website: "https://heliummobile.com"
---

# Is Helium Mobile down?

Yes, it's down. 4 reports in the last hour.

## Official updates

- **Scheduled Maintenance Ongoing** (COMPLETED, 2026-10-29T21:04:00.000Z): The scheduled maintenance has been completed.
- **Scheduled Maintenance** (COMPLETED, 2026-10-29T19:00:00.000Z): The scheduled maintenance has been completed.

## Helium Mobile outage FAQ

### Is Helium Mobile down right now?

Yes, it's down. 4 reports in the last hour.

### Is Helium Mobile down for everyone or just me?

It's not just you: 4 reports in the last hour from people having the same trouble.

### What problems are people reporting with Helium Mobile?

Nobody has said what's broken with Helium Mobile in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Helium Mobile outage?

Reports for Helium Mobile haven't spiked in the last 30 days.

### Does Helium Mobile have a status page?

Yes. Helium Mobile posts updates on its official status page, which currently says operational.

[Go to status page](https://heliummobile.statuspage.io/)

### What can I do if Helium Mobile isn't working?

Check this page and Helium Mobile's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Helium Mobile problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Helium Mobile's official status page, which we check every minute.