---
service: "Heart Internet"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 1
checked_at: "2026-11-01T06:57:49.590Z"
url: "https://instatus.com/now/heartinternet.uk"
official_status_page: "https://www.heartstatus.uk"
website: "https://www.heartinternet.uk"
---

# Is Heart Internet down?

No, it's up. 0 reports in the last hour.

## Official updates

- **Cluster 44 (web1, 2, 3, 4) is down** (RESOLVED, 2026-11-01T03:27:11.000Z): Cluster 44 (web1, 2, 3, 4) recovered.
- **Cluster 31 (web135, 136, 137, 138), Cluster 44 (web1, 2, 3, 4), and 4 other services are down** (RESOLVED, 2026-10-30T02:04:34.000Z): Cluster 53 (web71, 72, 73, 74) recovered.
- **Essential Database Upgrade: Shared Clusters 31, 47, 50 & 58** (COMPLETED, 2026-10-30T01:30:00.000Z): Maintenance ended
- **Essential Database Upgrade: Shared Clusters 22, 40, 42 & 53** (COMPLETED, 2026-10-29T01:30:00.000Z): Maintenance ended
- **Cluster 12 (web42, 43, 44, 45, 46), Cluster 22 (web234, 235, 236, 237), and 4 other services are down** (RESOLVED, 2026-10-29T00:28:33.000Z): Cluster 53 (web71, 72, 73, 74) recovered.

## Heart Internet outage FAQ

### Is Heart Internet down right now?

No, it's up. 0 reports in the last hour.

### Is Heart Internet down for everyone or just me?

It looks like it's just you. Reports for Heart Internet are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Heart Internet?

Nobody has said what's broken with Heart Internet in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Heart Internet outage?

Reports for Heart Internet haven't spiked in the last 30 days.

### Does Heart Internet have a status page?

Yes. Heart Internet posts updates on its official status page, which currently says operational.

[Go to status page](https://www.heartstatus.uk/)

### What can I do if Heart Internet isn't working?

Check this page and Heart Internet's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Heart Internet problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Heart Internet's official status page, which we check every minute.