---
service: "Heap.io"
status: "partial_outage"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-11-01T16:04:04.643Z"
url: "https://instatus.com/now/heap.io"
official_status_page: "https://status.heap.io"
website: "https://www.heap.io"
---

# Is Heap.io down?

It's partly down. 0 reports in the last hour.

## Official updates

- **Salesforce integration: data-in not syncing** (IDENTIFIED, 2026-10-02T21:49:15.000Z): We are continuing to work on a fix for this issue.

## Heap.io outage FAQ

### Is Heap.io down right now?

It's partly down. 0 reports in the last hour.

### Is Heap.io down for everyone or just me?

It looks like it's just you. Reports for Heap.io are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Heap.io?

Nobody has said what's broken with Heap.io in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Heap.io outage?

Reports for Heap.io haven't spiked in the last 30 days.

### Does Heap.io have a status page?

Yes. Heap.io posts updates on its official status page, which currently says partial outage.

[Go to status page](https://status.heap.io/)

### What can I do if Heap.io isn't working?

Check this page and Heap.io's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Heap.io problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Heap.io's official status page, which we check every minute.