---
service: "CxEngage"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-10-31T10:00:07.753Z"
url: "https://instatus.com/now/ha/serenova.com"
official_status_page: "https://status.cxengage.enghouse.cloud"
website: "https://www.serenova.com/cxengage"
---

# Shin CxEngage ya tsaya?

A'a, yana aiki. rahotanni 0 a awa ɗaya da ta wuce.

## Sabuntawa na hukuma

- **Planned Maintenance Notification** (SCHEDULED, 2026-10-31T12:00:00.000Z): The Enghouse team will be performing maintenance during the following time: Maintenance Start: <b>Saturday, October 31th 2026, 12:00 p.m. UTC </b> Maintenance End: <b> Saturday, October 31th 2026, 15:00 p.m. UTC </b> <b>What are we changing?</b> General maintenance to CxEngage Infrastructure at Enghouse Data Centers <b>Do I need to do anything?</b> No additional customer actions will be needed Please refer to our <a href="https://docs.cxengage.net/Help/Content/Release_Notes/Release_Notes.htm">release notes page</a> for further information. If you have further questions, please reach out to Enghouse support here: 📞 US Tel: <a href="tel:+18005132810">+1 800 513 2810</a> 📞 UK Tel: <a href="tel:+442033573001">+44 20 3357 3001</a> 📞 NZ Tel: <a href="tel:+6493565569">+64 9 356 5569</a> 📞 AU Tel: <a href="tel:+611300932266">+61 1300 932266</a> 🔗 Customer Service Portal: <a href="https://enghouseglobal.atlassian.net/servicedesk/customer/user/login?destination=portals">Customer Portal</a> 🌐 Web: <a href="https://www.enghouseinteractive.co.uk">www.enghouseinteractive.co.uk</a> 📄 Customer Support Quick Reference Guide: <a href="https://docs.enghouseinteractive.com/support-quick-reference-guide/Enghouse_Support_QuickRefGuide.pdf">Quick Ref Guide</a> 📊 Status Page: <a href="https://status.cxengage.enghouse.cloud/">Go to the CxE status page</a>
- **Planned Maintenance Notification** (COMPLETED, 2026-10-29T01:00:00.000Z): The scheduled maintenance has been completed.
- **Planned Maintenance Notification** (COMPLETED, 2026-10-24T12:00:00.000Z): The Enghouse team will be performing maintenance during the following time: Maintenance Start: <b>Saturday, 24 October 2026, 12:00 UTC</b> Maintenance End: <b>Saturday, 24 October 2026, 15:00 UTC</b> <b>What are we changing?</b> General maintenance to CxEngage Infrastructure at Enghouse Data Centers <b>Do I need to do anything?</b> No additional customer actions will be needed Please refer to our <a href="https://docs.cxengage.net/Help/Content/Release_Notes/Release_Notes.htm">release notes page</a> for further information. If you have further questions, please reach out to Enghouse support here: 📞 US Tel: <a href="tel:+18005132810">+1 800 513 2810</a> 📞 UK Tel: <a href="tel:+442033573001">+44 20 3357 3001</a> 📞 NZ Tel: <a href="tel:+6493565569">+64 9 356 5569</a> 📞 AU Tel: <a href="tel:+611300932266">+61 1300 932266</a> 🔗 Customer Service Portal: <a href="https://enghouseglobal.atlassian.net/servicedesk/customer/user/login?destination=portals">Customer Portal</a> 🌐 Web: <a href="https://www.enghouseinteractive.co.uk">www.enghouseinteractive.co.uk</a> 📄 Customer Support Quick Reference Guide: <a href="https://docs.enghouseinteractive.com/support-quick-reference-guide/Enghouse_Support_QuickRefGuide.pdf">Quick Ref Guide</a> 📊 Status Page: <a href="https://status.cxengage.enghouse.cloud/">Go to the CxE status page</a>
- **Planned Maintenance Notification** (INPROGRESS, 2026-10-08T01:00:00.000Z): Scheduled maintenance is currently in progress. We will provide updates as necessary.

## Tambayoyin da ake yawan yi game da tsayawar CxEngage

### Shin CxEngage ya tsaya yanzu?

A'a, yana aiki. rahotanni 0 a awa ɗaya da ta wuce.

### Shin CxEngage ya tsaya ga kowa ne ko ni kaɗai?

Da alama kai kaɗai ne. Rahotannin CxEngage suna a yadda aka saba, don haka gwada sake loda shafin, duba haɗinka, ko ka fita ka sake shiga.

### Waɗanne matsaloli mutane ke kai rahoto game da CxEngage?

Babu wanda ya ce abin da ya lalace a CxEngage a cikin awa ɗaya da ta wuce. Idan wani abu bai yi maka aiki ba, zaɓe shi a sama don wasu su gani.

### Yaushe CxEngage ya tsaya a ƙarshe?

Rahotannin CxEngage ba su ƙaru ba a cikin kwanaki 30 da suka wuce.

### Shin CxEngage yana da shafin matsayi?

Eh. CxEngage yana wallafa sabuntawa a shafin matsayinsa na hukuma, wanda a yanzu yake cewa: yana aiki.

[Je zuwa shafin matsayi](https://status.cxengage.enghouse.cloud/)

### Me zan yi idan CxEngage ba ya aiki?

Duba wannan shafin da shafin matsayi na CxEngage don sabuntawa, ka jira mintuna kaɗan kafin ka sake gwadawa. Kada ka sake sanya shi: idan tsayawa ne, gyaran yana wajensu.

### Ta yaya zan kai rahoton matsalar CxEngage?

Danna “Ni ma ina da matsala” a saman wannan shafin ka zaɓi abin da ba ya aiki. Rahotonka yana fitowa a zanen kai tsaye cikin minti ɗaya, kuma za ka iya rubuta sharhi don gaya wa wasu abin da kake gani.

### Ta yaya Instatus Now ke sani?

Muna haɗa rahotannin mutane a wannan shafin da shafin matsayi na hukuma na CxEngage, wanda muke dubawa kowane minti.