--- service: "Fonix" status: "maintenance" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-11-02T18:04:12.180Z" url: "https://instatus.com/now/ha/fonix.com" official_status_page: "https://status.fonix.com" website: "https://www.fonix.com" --- # Shin Fonix ya tsaya? Ana aikin gyara. rahotanni 0 a awa ɗaya da ta wuce. ## Sabuntawa na hukuma - **Planned Maintenance: EE Direct Billing** (SCHEDULED, 2026-11-17T22:00:00.000Z): Dear Customer Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time. Maintenance Details: Please note, due to system maintenance, there will be some downtime during the below maintenance window. During the downtime, the BT API Gateway will return errors for any Direct Carrier Billing requests. See below for further details. Maintenance Start Date/Time: 17/11/2026 22:00 PM Downtime Start Date/Time: 17/11/2026 23:20 PM Downtime End Date/Time: 18/11/2026 04:56 AM Maintenance End Date/Time: 18/11/2026 09:20 AM Service Impact: Errors will be returned when sending requests to the BT Direct Billing API Gateway during the downtime period stated above. In the event of a rollback, errors may be observed up to 09:20 AM. Kind regards, Fonix Operations Team - **Planned Maintenance: EE Direct Billing** (SCHEDULED, 2026-11-16T22:30:00.000Z): Dear Customer Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time. Maintenance Details: Please note, due to system maintenance, there will be some downtime during the below maintenance window. During the downtime, the BT API Gateway will return errors for any Direct Carrier Billing requests. See below for further details. Maintenance Start Date/Time: 16/11/2026 22:30 PM Downtime Start Date/Time: 16/11/2026 23:00 PM Downtime End Date/Time: 17/11/2026 03:30 AM Maintenance End Date/Time: 17/11/2026 05:00 AM Service Impact: Errors will be returned when sending requests to the BT Direct Billing API Gateway during the downtime period stated above. In the event of a rollback, errors may be observed up to 06:00 AM. Kind regards, Fonix Operations Team - **Planned Maintenance: Messaging Gateway Update** (SCHEDULED, 2026-11-03T17:00:00.000Z): Dear Customer, Please be advised we will be undertaking planned maintenance on our Messaging Gateway platforms on the below date and time. The maintenance is a routine upgrade of our systems and there is no anticipated impact to service during the maintenance window. However, please note that there may be a delay to reporting during the maintenance period. Please do not hesitate to contact us if you have any questions. Kind regards Fonix Operations Team - **Planned Maintenance: Campaign Manager Update** (INPROGRESS, 2026-11-02T17:00:00.000Z): Scheduled maintenance is currently in progress. We will provide updates as necessary. - **Planned Maintenance: O2 Premium SMS** (COMPLETED, 2026-11-01T23:00:00.000Z): The scheduled maintenance has been completed. ## Tambayoyin da ake yawan yi game da tsayawar Fonix ### Shin Fonix ya tsaya yanzu? Ana aikin gyara. rahotanni 0 a awa ɗaya da ta wuce. ### Shin Fonix ya tsaya ga kowa ne ko ni kaɗai? Da alama kai kaɗai ne. Rahotannin Fonix suna a yadda aka saba, don haka gwada sake loda shafin, duba haɗinka, ko ka fita ka sake shiga. ### Waɗanne matsaloli mutane ke kai rahoto game da Fonix? Babu wanda ya ce abin da ya lalace a Fonix a cikin awa ɗaya da ta wuce. Idan wani abu bai yi maka aiki ba, zaɓe shi a sama don wasu su gani. ### Yaushe Fonix ya tsaya a ƙarshe? Rahotannin Fonix ba su ƙaru ba a cikin kwanaki 30 da suka wuce. ### Shin Fonix yana da shafin matsayi? Eh. Fonix yana wallafa sabuntawa a shafin matsayinsa na hukuma, wanda a yanzu yake cewa: ana aikin gyara. [Je zuwa shafin matsayi](https://status.fonix.com/) ### Me zan yi idan Fonix ba ya aiki? Duba wannan shafin da shafin matsayi na Fonix don sabuntawa, ka jira mintuna kaɗan kafin ka sake gwadawa. Kada ka sake sanya shi: idan tsayawa ne, gyaran yana wajensu. ### Ta yaya zan kai rahoton matsalar Fonix? Danna “Ni ma ina da matsala” a saman wannan shafin ka zaɓi abin da ba ya aiki. Rahotonka yana fitowa a zanen kai tsaye cikin minti ɗaya, kuma za ka iya rubuta sharhi don gaya wa wasu abin da kake gani. ### Ta yaya Instatus Now ke sani? Muna haɗa rahotannin mutane a wannan shafin da shafin matsayi na hukuma na Fonix, wanda muke dubawa kowane minti.