--- service: "Channel.io" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 0 checked_at: "2026-10-31T09:59:20.035Z" url: "https://instatus.com/now/ha/channel.io" official_status_page: "https://status.channel.io" website: "https://channel.io/en" --- # Shin Channel.io ya tsaya? A'a, yana aiki. rahotanni 0 a awa ɗaya da ta wuce. ## Sabuntawa na hukuma - **Issue detected with Channel Talk system** (RESOLVED, 2026-10-27T09:00:55.000Z): The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: October 27, 2026 17:45 ~ 17:51 (KST) - Affected Scope: Some customers using the Channelworks web, mobile, and desktop apps, as well as external messenger and app integration services - Incident Details: 1) Some screens in the web, mobile, and desktop apps did not load or responded slowly 2) Requests from external messengers and app integrations were delayed or returned errors - Cause: During an App Store server deployment, the servers handling requests temporarily stopped, causing errors and delays in services connected to the App Store - Resolution: The servers have been restored and normal responses have been confirmed. Further deployments have been halted, and the recovery of related services has also been verified. - Preventive Measures: We will reorganize the deployment pipeline and strengthen verification to ensure server deployments proceed as intended. We apologize for any inconvenience to your use of the service. We will improve our deployment procedures to provide a more stable service. - **Temporary issue detected with AI ALF feature** (RESOLVED, 2026-10-27T07:40:25.000Z): The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: October 27, 2026 04:01 ~ 04:09 (KST) (approximately 8 minutes) - Affected Scope: Some user chats handled by ALF during the incident, and the ALF settings page - Incident Details: 1) ALF responses were not delivered, or were delayed or cut off, and some chats were transferred to an agent 2) The ALF settings and preview pages loaded slowly or failed to open - Cause: The servers supporting the system experienced a temporary delay in response - Resolution: The servers have been restored, and preventive measures will be applied on October 29, 2026 (Thu). Until then, the same issue may recur during early morning hours. We will continue to strengthen monitoring to prevent similar issues from occurring again. ## Tambayoyin da ake yawan yi game da tsayawar Channel.io ### Shin Channel.io ya tsaya yanzu? A'a, yana aiki. rahotanni 0 a awa ɗaya da ta wuce. ### Shin Channel.io ya tsaya ga kowa ne ko ni kaɗai? Da alama kai kaɗai ne. Rahotannin Channel.io suna a yadda aka saba, don haka gwada sake loda shafin, duba haɗinka, ko ka fita ka sake shiga. ### Waɗanne matsaloli mutane ke kai rahoto game da Channel.io? Babu wanda ya ce abin da ya lalace a Channel.io a cikin awa ɗaya da ta wuce. Idan wani abu bai yi maka aiki ba, zaɓe shi a sama don wasu su gani. ### Yaushe Channel.io ya tsaya a ƙarshe? Rahotannin Channel.io ba su ƙaru ba a cikin kwanaki 30 da suka wuce. ### Shin Channel.io yana da shafin matsayi? Eh. Channel.io yana wallafa sabuntawa a shafin matsayinsa na hukuma, wanda a yanzu yake cewa: yana aiki. [Je zuwa shafin matsayi](https://status.channel.io/) ### Me zan yi idan Channel.io ba ya aiki? Duba wannan shafin da shafin matsayi na Channel.io don sabuntawa, ka jira mintuna kaɗan kafin ka sake gwadawa. Kada ka sake sanya shi: idan tsayawa ne, gyaran yana wajensu. ### Ta yaya zan kai rahoton matsalar Channel.io? Danna “Ni ma ina da matsala” a saman wannan shafin ka zaɓi abin da ba ya aiki. Rahotonka yana fitowa a zanen kai tsaye cikin minti ɗaya, kuma za ka iya rubuta sharhi don gaya wa wasu abin da kake gani. ### Ta yaya Instatus Now ke sani? Muna haɗa rahotannin mutane a wannan shafin da shafin matsayi na hukuma na Channel.io, wanda muke dubawa kowane minti.