--- service: "GoTo Connect" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 1 checked_at: "2026-11-01T12:08:49.443Z" url: "https://instatus.com/now/goto.com" official_status_page: "https://status.goto.com" website: "https://www.goto.com/" --- # Is GoTo Connect down? No, it's up. 0 reports in the last hour. ## Official updates - **GoTo Products - Scheduled Maintenance** (SCHEDULED, 2026-11-18T02:30:00.000Z): As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency. During the maintenance, customers may experience increased latency issues and slower response times. GoTo will be conducting service maintenance for all products. Our team will be taking all appropriate actions to minimize service interruptions during this event. November 18th - 02:30 to 03:00 am UTC - Customers may notice increased latency November 18th - 06:00 to 06:30 am UTC - Customers may notice increased latency We would like to thank you for your patience and understanding during this period. - **LogMeIn Pro, LogMeIn Central, Hamachi, Join.me, GoToMyPC - Maintenance** (SCHEDULED, 2026-11-14T06:30:00.000Z): As part of our commitment to provide exceptional service and reliability to our customers, GoTo will be conducting a scheduled maintenance affecting LogMeIn Pro and Central, join.me, Hamachi, and GoToMyPC on the date and time listed below. Our team will take all appropriate actions to minimize service interruptions during this event. Date and Time: Saturday, November 14, 2026, 06:30 AM UTC to 09:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2-hour 30-minute maintenance window. What to expect: LogMeIn Pro and Central: Existing remote access sessions will remain active, and users can continue to work without interruption. The following features will not be available during the maintenance: registration; login to Central and/or the My Computers page; accessing and changing anything on the website (user management, subscription management, purchases, reports, etc.) and through the API (including desktop and mobile LogMeIn clients); starting new remote access sessions (remote control, file manager, dashboard, etc.); host login/logout; adding new hosts; modifying host subscriptions; executing One2Many and Remote Execution tasks. join.me: Existing join.me sessions (voice and screen sharing) will not be affected, but in-app functions such as start/stop recording, Mute 'em, and chime will not be available. The following features will not be available during the maintenance: registration; starting a new screen sharing or VoIP audio session; starting a new phone audio session; joining an existing screen sharing session (including reconnecting); accessing and changing anything on the website (including purchases). Hamachi: Existing network connections will not be interrupted. The following features will not be available during the maintenance: registration; accessing and changing anything on the website (including purchases); adding new hosts to a network; hosts coming online/going offline in networks. GoToMyPC: GoToMyPC users with two-factor authentication (TFA) set up will not be able to log in during the maintenance. We would like to thank you for your patience and understanding during this time. - **Rescue - Maintenance** (SCHEDULED, 2026-11-14T06:00:00.000Z): We will be undergoing scheduled maintenance during this time. - **LogMeIn Rescue, Pro, Central, and G2ARS v5 - session failure** (RESOLVED, 2026-10-29T14:08:46.000Z): We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. - **LogMeIn Rescue and G2ARS v5 - new session fails** (RESOLVED, 2026-10-28T18:38:33.000Z): We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. ## GoTo Connect outage FAQ ### Is GoTo Connect down right now? No, it's up. 0 reports in the last hour. ### Is GoTo Connect down for everyone or just me? It looks like it's just you. Reports for GoTo Connect are at their usual level, so try reloading, checking your connection, or signing out and back in. ### What problems are people reporting with GoTo Connect? Nobody has said what's broken with GoTo Connect in the last hour. If something isn't working for you, pick it above so others can see. ### When was the last GoTo Connect outage? Reports last spiked on Oct 10 and settled after about 3 hours. ### Does GoTo Connect have a status page? Yes. GoTo Connect posts updates on its official status page, which currently says operational. [Go to status page](https://status.goto.com/) ### What can I do if GoTo Connect isn't working? Check this page and GoTo Connect's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side. ### How do I report a GoTo Connect problem? Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing. ### How does Instatus Now know? We combine reports from people on this page with GoTo Connect's official status page, which we check every minute. ### What is GoTo Connect? GoTo Connect is a unified communications and contact center solution that provides phone, meeting, and messaging services for businesses. [Visit website](https://www.goto.com/)