---
service: "Gorgias"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 1
checked_at: "2026-11-01T16:05:01.035Z"
url: "https://instatus.com/now/gorgias.com"
official_status_page: "https://status.gorgias.com"
website: "https://www.gorgias.com"
---

# Is Gorgias down?

No, it's up. 0 reports in the last hour.

## Official updates

- **Mobile app authentication issues resolved** (RESOLVED, 2026-10-30T20:07:08.000Z): Fixes for both platforms have been shipped to the respective stores.
- **Issues with log in** (RESOLVED, 2026-10-30T18:25:51.000Z): This incident has been resolved.
- **Instagram messages delayed or not appearing in Gorgias** (IDENTIFIED, 2026-10-29T15:27:57.000Z): Some Instagram accounts connected to Gorgias are not receiving new direct messages and comments as tickets. Meta has confirmed an issue on their side affecting Instagram message delivery to connected apps, and their engineering team is working on it. Facebook Messenger and other channels are not affected. You don’t need to change anything or reconnect your Instagram integration. Until this is resolved, you can see and reply to affected messages directly in the Instagram app. We’ll post an update as soon as Meta shares more information.
- **Ticket assignment notification delivered with delay** (RESOLVED, 2026-10-26T17:47:50.000Z): This incident has been resolved.

## Gorgias outage FAQ

### Is Gorgias down right now?

No, it's up. 0 reports in the last hour.

### Is Gorgias down for everyone or just me?

It looks like it's just you. Reports for Gorgias are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Gorgias?

Nobody has said what's broken with Gorgias in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Gorgias outage?

Reports for Gorgias haven't spiked in the last 30 days.

### Does Gorgias have a status page?

Yes. Gorgias posts updates on its official status page, which currently says operational.

[Go to status page](https://status.gorgias.com/)

### What can I do if Gorgias isn't working?

Check this page and Gorgias's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Gorgias problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Gorgias's official status page, which we check every minute.