---
service: "Gainsight"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-11-01T16:04:02.254Z"
url: "https://instatus.com/now/gainsight.com"
official_status_page: "https://status.gainsight.com"
website: "https://www.gainsight.com/"
---

# Is Gainsight down?

No, it's up. 0 reports in the last hour.

## Official updates

- **Gainsight CS - US1, US2 & EU - Backend Services - Major Release: Saturday, 31st October 2026** (COMPLETED, 2026-10-31T03:00:00.000Z): The scheduled maintenance has been completed.
- **Industry-wide PHP and Node.js security update** (MONITORING, 2026-10-23T21:24:34.000Z): This week, security updates were released for PHP and Node.js. This is an industry-wide issue and is not specific to Gainsight. Our Security and Engineering teams applied the available patches and mitigations right away, and we have seen no evidence of any compromise. Our Security team continues to actively monitor our systems. Do I need to do anything? No. If you have questions, contact security@gainsight.com or your Gainsight team.

## Gainsight outage FAQ

### Is Gainsight down right now?

No, it's up. 0 reports in the last hour.

### Is Gainsight down for everyone or just me?

It looks like it's just you. Reports for Gainsight are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Gainsight?

Nobody has said what's broken with Gainsight in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Gainsight outage?

Reports for Gainsight haven't spiked in the last 30 days.

### Does Gainsight have a status page?

Yes. Gainsight posts updates on its official status page, which currently says operational.

[Go to status page](https://status.gainsight.com/)

### What can I do if Gainsight isn't working?

Check this page and Gainsight's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Gainsight problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Gainsight's official status page, which we check every minute.

### What is Gainsight?

Gainsight is a customer success platform that helps businesses manage customer relationships and improve retention.

[Visit website](https://www.gainsight.com/)