---
service: "Freshdesk"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 1
checked_at: "2026-11-01T16:04:33.853Z"
url: "https://instatus.com/now/freshdesk.com"
official_status_page: "https://updates.freshdesk.com"
website: "https://freshdesk.com/eu/"
---

# Is Freshdesk down?

No, it's up. 0 reports in the last hour.

## Freshdesk outage FAQ

### Is Freshdesk down right now?

No, it's up. 0 reports in the last hour.

### Is Freshdesk down for everyone or just me?

It looks like it's just you. Reports for Freshdesk are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Freshdesk?

Nobody has said what's broken with Freshdesk in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Freshdesk outage?

Reports last spiked on Oct 23 and settled after about 3 hours.

### Does Freshdesk have a status page?

Yes. Freshdesk posts updates on its official status page, which currently says operational.

[Go to status page](https://updates.freshdesk.com/)

### What can I do if Freshdesk isn't working?

Check this page and Freshdesk's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Freshdesk problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Freshdesk's official status page, which we check every minute.

### What is Freshdesk?

Freshdesk is a cloud-based customer service software that provides help desk support, ticketing, and customer communication tools.

[Visit website](https://freshdesk.com/eu/)