Résolu · a duré 2 h

Panne de ShipHero le 30 septembre

Les signalements pour ShipHero ont grimpé à 27 par heure et sont restés élevés pendant 2 h.

Début
18:00
30 septembre 2026 · UTC
Retour à la normale
20:00
2 h plus tard
Pic
27/h
27× la normale
Incident de ShipHero
3 h 04 min
Intermittent Platform Access Issue

Signalements pendant la panne

16:0021:50 UTC

Ce que ShipHero a dit

status.shiphero.com
Résolu19:10 – 22:14 · 3 h 04 min

Intermittent Platform Access Issue

  1. Résolu · 22:14

    This incident has been resolved.

  2. Surveillé · 20:26

    ShipHero deployed a fix to restore access.  We will continue to monitor the health our Permissions Management service but are advising customers that were impacted by this event to log back into ShipHero and resume normal operations.

  3. Identifié · 20:22

    We believe we are close to resolution and will provide another update shortly.

  4. Identifié · 19:56

    Users are unable to login to many parts of ShipHero. The issue is related to our permissions management. We're working to resolve as quickly as possible.

  5. Identifié · 19:17

    An issue was identified affecting our endpoints and working to restore them.

  6. En cours d'investigation · 19:10

    We are currently investigating an issue that began at approximately 3pm. Our internal alerts reported an issue accessing the platform. Our Team is actively working to restore services.

ShipHero a publié sa première mise à jour 1 h 10 min après le début de la hausse des signalements.

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