Résolu · a duré 9 h

Panne de AppRiver le 9 octobre

Les signalements pour AppRiver ont grimpé à 210 par heure et sont restés élevés pendant 9 h.

Début
14:00
9 octobre 2026 · UTC
Retour à la normale
23:00
9 h plus tard
Pic
210/h
210× la normale
Incident de AppRiver
5 h 12 min
Zix SMB and Secure Cloud Encryption services Receiving "Unbalanced" reject for outgoing messages

Signalements pendant la panne

12:000:50 UTC

Ce que AppRiver a dit

status.opentext.com
Résolu15:09 – 20:22 · 5 h 12 min

Zix SMB and Secure Cloud Encryption services Receiving "Unbalanced" reject for outgoing messages

  1. Résolu · 20:22

    Zix SMB and Secure Cloud Encryption services experienced an issue when sending outbound messages. Users would experience messages being undelivered, with the NDR showing the issue as Unbalanced. The issue is now resolved. We appreciate your patience. Tracking Number: IM4015057

  2. Surveillé · 16:25

    Zix SMB and Secure Cloud Encryption services experienced an issue where all outbound messages were rejected for "Unbalanced". Service has been restored and is being validated. We appreciate your patience. Tracking Number: IM4015057

  3. En cours d'investigation · 16:06

    Zix SMB and Secure Cloud Encryption Services are still experiencing an issue when sending outbound messaging. Teams have assembled, identified the problem, and are working to resolve the issue as quickly as possible. We appreciate your patience. Tracking Number: IM4015057

  4. En cours d'investigation · 15:24

    Zix SMB and Secure Cloud Encryption services are currently experiencing an issue when senders of messages are receiving a reject notice/NDR with "Unbalanced" as the reason. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4015057

  5. En cours d'investigation · 15:12

    Multiple services are currently experiencing an issue in which message senders are receiving "unbalanced" as a reject/NDR notification. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4015057

  6. En cours d'investigation · 15:09

    Multiple services are currently experiencing an issue where senders of messages are receiving "unbalanced" as a reject/NDR notification. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: forth coming

AppRiver a publié sa première mise à jour 1 h 10 min après le début de la hausse des signalements.

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