--- service: "FortiSASE" status: "maintenance" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 1 checked_at: "2026-11-01T06:44:18.756Z" url: "https://instatus.com/now/fortisase.com" official_status_page: "https://status.fortisase.com" website: "https://fortisase.com" --- # Is FortiSASE down? It's under maintenance. 0 reports in the last hour. ## Official updates - **End-of-Life Datacenter Announcement - Legacy Ottawa, Dubai, Sydney, Ashburn, Toronto, Frankfurt, London, Singapore, Komagome** (SCHEDULED, 2026-11-15T00:00:00.000Z): Effective November 15, 2026, Legacy Datacenters in the following locations will reach End-of-Life (EOL) and will stop accepting new connections: * Ottawa (YOW-F1) * Dubai (DXB-F1, DXB-F2) * Sydney (SYD-F1, SYD-F2) * Ashburn (IAD-F1, IAD-F2, IAD-F3) * Toronto (YTO-F1, YTO-F2) * Frankfurt (FRA-F1, FRA-F2, FRA-F3, FRA-F4) * London (LON-F1, LON-F2, LON-F3) * Singapore (SIN-F1, SIN-F2, SIN-F3) * Komagome (TYO-F1) Fortinet is continuously enhancing the scalability and performance of the FortiSASE platform. To support our long-term strategy and improve overall stability, Fortinet is upgrading all Security PoPs to next-generation architecture. Customers who transition will benefit from improved stability, scalability, and performance for the duration of their service term. Existing customer instances in these locations will continue to operate normally until November 15, 2026. After that date, the affected PoPs will be incrementally removed from customer environments, and customers may observe brief interruptions in access to the customer portal as remaining connections are transitioned. Fortinet strongly recommends migrating to an alternate PoP before November 15, 2026. To check whether your environment is affected, visit the Infrastructure page of the FortiSASE portal. In-scope customers will see a migration interface there with next steps. Alternate PoPs are available in each affected region, and you may select any available PoP supported by your license tier. Customers who do not migrate before the deadline can still add a replacement PoP at any time afterward. Branch on-ramp customers: New on-ramps must be configured and manually cut over before the EOL date. On-ramps not migrated by then will be decommissioned. Thin-edge device customers: Contact FortiCare Support before enabling your replacement PoP, and reference Bug 1332461 for guidance. If you have any questions regarding this activity, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #596658. - **FortiSASE Analytics - Proactive Backend Infrastructure Maintenance** (SCHEDULED, 2026-11-03T10:00:00.000Z): Frankfurt FRA-F1 and Frankfurt FRA-F2 Analytics tenants only – Temporary disruption of real-time logging, log forwarding, and historical log access. To enhance service resilience, the FortiSASE Operations team will migrate Analytics tenants from the Frankfurt FRA-F1 and Frankfurt FRA-F2 to Frankfurt-F5 and Frankfurt FRA-F6 PoPs respectively. This will occur across a series of rolling maintenance windows. Each customer will be affected only once. What to expect during your maintenance window: Temporary disruption of real-time logging and log forwarding. Reset of historical log data available within the SASE portal. New Frankfur FRA-F5 Log Forwarding egress IP to 176.23.136.198 New Frankfurt FRA-F6 Log Forwarding egress IP to 176.23.136.125 Note: This maintenance does not impact overall data flow or network connectivity. If you use IP filtering for Log Forwarding, please ensure the new IP is added to avoid disruption. If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #625541. - **FortiSASE Analytics - Proactive Backend Infrastructure Maintenance** (SCHEDULED, 2026-11-02T14:00:00.000Z): London lon-f1 Analytics tenants only – Temporary disruption of real-time logging, log forwarding, and historical log access. To enhance service resilience, the FortiSASE Operations team will migrate Analytics tenants from the London lon-f1 to the London lon-f4 PoP. This will occur across a series of rolling maintenance windows. Each customer will be affected only once. What to expect during your maintenance window: Temporary disruption of real-time logging and log forwarding. Reset of historical log data available within the SASE portal. Change in Log Forwarding egress IP to 159.48.171.198 Note: This maintenance does not impact overall data flow or network connectivity. If you use IP filtering for Log Forwarding, please ensure the new IP is added to avoid disruption. If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #625541. - **FortiSASE Proactive Cloud Computing Services Maintenance** (COMPLETED, 2026-10-30T22:30:00.000Z): The scheduled maintenance has been completed. - **FortiSASE Proactive Cloud Computing Services Maintenance** (COMPLETED, 2026-10-30T18:00:00.000Z): The scheduled maintenance has been completed. ## FortiSASE outage FAQ ### Is FortiSASE down right now? It's under maintenance. 0 reports in the last hour. ### Is FortiSASE down for everyone or just me? It looks like it's just you. Reports for FortiSASE are at their usual level, so try reloading, checking your connection, or signing out and back in. ### What problems are people reporting with FortiSASE? Nobody has said what's broken with FortiSASE in the last hour. If something isn't working for you, pick it above so others can see. ### When was the last FortiSASE outage? Reports for FortiSASE haven't spiked in the last 30 days. ### Does FortiSASE have a status page? Yes. FortiSASE posts updates on its official status page, which currently says under maintenance. [Go to status page](https://status.fortisase.com/) ### What can I do if FortiSASE isn't working? Check this page and FortiSASE's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side. ### How do I report a FortiSASE problem? Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing. ### How does Instatus Now know? We combine reports from people on this page with FortiSASE's official status page, which we check every minute.