--- service: "Forcepoint ONE" status: "partial_outage" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 1 checked_at: "2026-10-31T19:36:16.900Z" url: "https://instatus.com/now/forcepoint.com" official_status_page: "https://status.forcepoint.com" website: "https://www.forcepoint.com" --- # Is Forcepoint ONE down? It's partly down. 0 reports in the last hour. ## Official updates - **Announcing the Availability of a New Point of Presence (PoP) for Türkiye** (SCHEDULED, 2026-11-03T14:00:00.000Z): Forcepoint will be introducing a new Virtual Point of Presence (ISTA vPoP) which will be configured in our Frankfurt (Cluster B) data center, offering improved latency for customers connecting to the vPoP from Türkiye. The new ISTA vPoP will be live on November 3, 2026. Customers connecting to ESBA vPoP will experience their traffic being automatically re-routed to the new vPoP. Existing GRE or IPSec Advanced tunnels connected to the ESBA vPoP will not be affected and there is no requirement to switch to the new vPoP. Customers may prefer to switch to ISTA when it becomes available. Action required by 2 November 2026 for Forcepoint Web Security Cloud or Hybrid customers with users in Türkiye: All Customers: Add the New IP Address Range to Your Allowlist Add 157.167.7.0/24 to your allowlists before 2 November 2026. The same range is used to connect to the service and for outbound traffic from it, so a single entry covers both. Once the new vPoP is live, your users in Türkiye will connect to this range and their web traffic will egress from it. Retain all existing Forcepoint ranges. This range is an addition, not a replacement. Hybrid Web Customers On-network users continue to egress via your on-premises Web Security Gateway; no change. Off-network and roaming users in Türkiye will use the Frankfurt data center, so the allowlisting action above applies to them. - **Announcing the availability of our data center facility in Riyadh (RUHA)** (SCHEDULED, 2026-10-19T00:30:00.000Z): Forcepoint is announcing the availability of a new data center facility in Riyadh (RUHA) from October 19 2026. The facility will replace the existing JEDA vPoP hosted in Paris data center (Cluster D) which is currently being used for customers in Kingdom of Saudi Arabia and will provide users with Cloud Web and Email services with local data storage capability. On October 19, at around 12:30 UTC, customers connecting to JEDA vPoP via endpoint agent will experience their traffic is being routed via the Riyadh (RUHA) data center facility and is using a new egress IP block 157.167.167.0/24. Customer Actions Needed Allowlist the new data center range Add 157.167.167.0/24 to your allowlists before 19 October 2026. The same range is used to connect to the service and for outbound traffic from it, so a single entry covers both. Once the KSA data center is live, your users in the Kingdom will connect to this range and their web traffic will egress from it. Retain all existing Forcepoint ranges. This range is an addition, not a replacement. Dedicated IP customers Dedicated IP subscriptions include a dedicated address in each Forcepoint data center. With the addition of the KSA data center, an address from 157.167.169.0/24 will appear in the Forcepoint Cloud Security portal alongside your existing addresses. If you have users in the Kingdom, add your new KSA address to any system that restricts by source IP. All existing dedicated addresses remain in use and should not be removed. Hybrid Web customers On-network users continue to egress via your on-premises Web Security Gateway; no change. Off-network and roaming users in the Kingdom will use the KSA data center, so the allowlisting action above applies to them. - **Planned Maintenance - Data Security Posture Management** (SCHEDULED, 2026-10-06T15:00:00.000Z): Forcepoint will be conducting a planned maintenance on our Cloud DSPM service on Tuesday, October 06th at 15:00 UTC for approximately 20 hours. The maintenance activity will involve the deployment of the DSPM 4.2, which broadens connector coverage, improves classification coverage and performance, and makes classification setup easier. The update will be applied on a rolling regional basis: Oct 6, 2026: APAC 15:00-16:00 UTC Oct 6, 2026: EMEA 17:00-18:00 UTC Oct 7, 2026: US 10:00-11:00 UTC We do not anticipate any service disruption during the maintenance window. No action is required from customers. Customer environments will be updated automatically. Please refer to the Tech Alert for more information regarding the release https://forcepoint2.my.site.com/ForcepointCustomerHub/s/tech-alert-detail?recordId=ka0a6000000iJWnAAM We appreciate your understanding and cooperation as we continue to enhance our infrastructure. - **Planned Maintenance - London Datacenter (Cluster LONB)** (SCHEDULED, 2026-10-04T01:30:00.000Z): Forcepoint will be conducting planned maintenance in our London (Cluster LONB) data center on Sunday, 04th October 2026 at 01:30 UTC for approximately 4 hours. The maintenance activity will involve certain changes for further enhancing our network infrastructure to provide improved performance to our Cloud services. We do not anticipate any service disruption during the maintenance window. In the unlikely event of any issues, services will be automatically failed over to a redundant cluster to ensure continuity of service. We appreciate your understanding and cooperation as we continue to enhance our infrastructure. - **Planned Maintenance - Paris (Cluster D) Datacenter** (INPROGRESS, 2026-10-03T07:00:00.000Z): Scheduled maintenance is currently in progress. We will provide updates as necessary. ## Forcepoint ONE outage FAQ ### Is Forcepoint ONE down right now? It's partly down. 0 reports in the last hour. ### Is Forcepoint ONE down for everyone or just me? It looks like it's just you. Reports for Forcepoint ONE are at their usual level, so try reloading, checking your connection, or signing out and back in. ### What problems are people reporting with Forcepoint ONE? Nobody has said what's broken with Forcepoint ONE in the last hour. If something isn't working for you, pick it above so others can see. ### When was the last Forcepoint ONE outage? Reports for Forcepoint ONE haven't spiked in the last 30 days. ### Does Forcepoint ONE have a status page? Yes. Forcepoint ONE posts updates on its official status page, which currently says partial outage. [Go to status page](https://status.forcepoint.com/) ### What can I do if Forcepoint ONE isn't working? Check this page and Forcepoint ONE's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side. ### How do I report a Forcepoint ONE problem? Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing. ### How does Instatus Now know? We combine reports from people on this page with Forcepoint ONE's official status page, which we check every minute.