قطعی Nextiva در ۱۶ مرداد

Nextiva Contact Center Login Issues

1. حل شد · ۱۸:۵۵

   This incident has been resolved.

2. در حال نظارت · ۱۸:۱۲

   We are continuing to monitor for any further issues.

3. در حال نظارت · ۱۸:۱۱

   We are now seeing continued successful logins and will monitor for full resolution. If users are still experiencing an issue, please hard refresh the individual browser and/or clear cache and cookies.

4. شناسایی شد · ۱۷:۳۹

   We have started seeing some successful logins as engineers remain engaged working to resolve the issue. We will continue to update through resolution.

5. در حال بررسی · ۱۶:۵۳

   Engineers remain engaged working to resolve the issue. We are seeing alternative login urls work in the meantime as a workaround until we resolve the primary cause.

6. در حال بررسی · ۱۶:۲۱

   We are are actively engaged and working to resolve the issue with customers logging in to Nextiva.thrio.com. Next update will be within 15 minutes.