Lahendatud · kestis 3 h

Teenuse Nextiva katkestus 7. august

Teenuse Nextiva teated tõusid 24 teateni tunnis ja püsisid kõrgel 3 h.

Algas
16:00
7. august 2026 · UTC
Taas normaalne
19:00
3 h hiljem
Tipp
24/h
12× tavapärasest
Nextiva intsident
2 h 34 min
Nextiva Contact Center Login Issues

Teated katkestuse ajal

14:0020:50 UTC

Mida Nextiva ütles

status.nextiva.com
Lahendatud16:21–18:55 · 2 h 34 min

Nextiva Contact Center Login Issues

  1. Lahendatud · 18:55

    This incident has been resolved.

  2. Jälgimisel · 18:12

    We are continuing to monitor for any further issues.

  3. Jälgimisel · 18:11

    We are now seeing continued successful logins and will monitor for full resolution. If users are still experiencing an issue, please hard refresh the individual browser and/or clear cache and cookies.

  4. Tuvastatud · 17:39

    We have started seeing some successful logins as engineers remain engaged working to resolve the issue. We will continue to update through resolution.

  5. Uurimisel · 16:53

    Engineers remain engaged working to resolve the issue. We are seeing alternative login urls work in the meantime as a workaround until we resolve the primary cause.

  6. Uurimisel · 16:21

    We are are actively engaged and working to resolve the issue with customers logging in to Nextiva.thrio.com. Next update will be within 15 minutes.

Nextiva avaldas esimese uuenduse 22 min pärast seda, kui teated hakkasid kasvama.

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