Lahendatud · kestis 7 h

Teenuse Honeywell katkestus 2. november

Login and server connection are not working for users. Thermostats can still be controlled via the Resideo Smart Home app. Honeywell is investigating an issue that may impact thermostat access and control within Total Connect 2.0. Alarm delivery is not impacted.

Algas
10:00
2. november 2026 · UTC
Taas normaalne
17:00
7 h hiljem
Tipp
250/h
250× tavapärasest
Honeywell intsident
1 h 19 min
Total Connect Comfort (TCC) - Partial Outage

Teated katkestuse ajal

8:0018:50 UTC

Mida Honeywell ütles

status.resideo.com
Lahendatud11:21–12:40 · 1 h 19 min

Total Connect Comfort (TCC) - Partial Outage

  1. Lahendatud · 12:40

    Total Connect Comfort (TCC) app and website login have been restored.

  2. Tuvastatud · 12:22

    We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

  3. Uurimisel · 11:21

    We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

Honeywell avaldas esimese uuenduse 1 h 22 min pärast seda, kui teated hakkasid kasvama.

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