Resuelto · duró 7 h

Caída de Honeywell el 2 de noviembre

Login and server connection are not working for users. Thermostats can still be controlled via the Resideo Smart Home app. Honeywell is investigating an issue that may impact thermostat access and control within Total Connect 2.0. Alarm delivery is not impacted.

Inicio
10:00
2 de noviembre de 2026 · UTC
Vuelta a la normalidad
17:00
7 h después
Pico
250/h
250× lo normal
Incidente de Honeywell
1 h 19 min
Total Connect Comfort (TCC) - Partial Outage

Informes durante la caída

8:0018:50 UTC

Lo que dijo Honeywell

status.resideo.com
Resuelto11:21–12:40 · 1 h 19 min

Total Connect Comfort (TCC) - Partial Outage

  1. Resuelto · 12:40

    Total Connect Comfort (TCC) app and website login have been restored.

  2. Identificado · 12:22

    We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

  3. Investigando · 11:21

    We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

Honeywell publicó su primera actualización 1 h 22 min después de que los informes empezaran a subir.

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