Resuelto · duró 4 h

Caída de 8x8 el 26 de octubre

Los informes de 8x8 subieron a 24 por hora y se mantuvieron altos durante 4 h.

Inicio
2:00 p.m.
26 de octubre de 2026 · UTC
De vuelta a la normalidad
6:00 p.m.
4 h después
Pico
24/h
24× lo normal
Incidente de 8x8
3 h 08 min
Contact Center call connectivity/performance issues

Informes durante la caída

12:00 p.m.7:50 p.m. UTC

Lo que dijo 8x8

status.8x8.com
Resuelto3:27–6:35 p.m. · 3 h 08 min

Contact Center call connectivity/performance issues

  1. Resuelto · 6:35 p.m.

    <p>8x8 has confirmed resolution. We are performing a full root cause investigation and we apologize for the interruption.&nbsp;</p>

  2. Investigando · 5:35 p.m.

    8x8 engineers continue to work towards resolution of the issue.&nbsp;If you are experiencing this issue please contact support to troubleshoot further and understand frequency impact.&nbsp; &nbsp;We will continue to provide updates as they become available and we apologize for the inconvenience.&nbsp;

  3. Investigando · 4:01 p.m.

    8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience.&nbsp;

  4. Investigando · 3:44 p.m.

    Our engineers are currently working to resolve the issue as a matter of urgency. The main symptom being experienced is delays in call connectivity where no audio may be heard.&nbsp; We will continue to provide updates as they become available.&nbsp;

8x8 publicó su primera actualización 1 h 44 min después de que los informes comenzaran a subir.

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