Resuelto · duró 1 h

Caída de 8x8 el 1 de septiembre

Los informes de 8x8 subieron a 64 por hora y se mantuvieron altos durante 1 h.

Inicio
8:00 p.m.
1 de septiembre de 2026 · UTC
De vuelta a la normalidad
9:00 p.m.
1 h después
Pico
64/h
64× lo normal
Incidente de 8x8
2 h 19 min
Telephony issues in US Region for Contact Center Cusotmers

Informes durante la caída

6:00 p.m.10:50 p.m. UTC

Lo que dijo 8x8

status.8x8.com
Resuelto8:23–10:42 p.m. · 2 h 19 min

Telephony issues in US Region for Contact Center Cusotmers

  1. Resuelto · 10:42 p.m.

    <p>8x8 has confirmed resolution. US Telephony traffic has remained stable since 1:47 PM PDT (4:47 PM EDT). We are performing a full root cause investigation and we apologize for the interruption.&nbsp;</p>

  2. Supervisando · 10:00 p.m.

    <p>8x8 continues to see stability with call traffic in the US region.&nbsp;<span style="font-size: inherit">If you are still experiencing issues, please contact 8x8 support to confirm symptoms and troubleshooting further.</span><span style="font-size: inherit">&nbsp;&nbsp;</span><span style="font-size: inherit">We'll continue to monitor and provide further updates once fully confirmed.&nbsp;</span></p>

  3. Supervisando · 9:03 p.m.

    <p>8x8 has implemented mitigation and are working to confirm resolution with customers. All telephony should now be operating normally. If you are still experiencing issues, please contact 8x8 support to confirm symptoms and troubleshooting further. We'll post a final update once fully confirmed.&nbsp;</p>

  4. Investigando · 8:44 p.m.

    8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience.&nbsp;

  5. Investigando · 8:23 p.m.

    <p>8x8 is currently experiencing telephony issues affecting Contact Center customers in the US Region. We are currently investigating and will provide updates as they become available.&nbsp;</p>

8x8 publicó su primera actualización 23 min después de que los informes comenzaran a subir.

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