Resuelto · duró 2 h

Caída de 8x8 el 13 de agosto

Los informes de 8x8 subieron a 166 por hora y se mantuvieron altos durante 2 h.

Inicio
9:00 p.m.
13 de agosto de 2026 · UTC
De vuelta a la normalidad
11:00 p.m.
2 h después
Pico
166/h
166× lo normal
Incidente de 8x8
2 h 03 min
No audio on calls - Investigating

Informes durante la caída

7:00 p.m.12:50 a.m. UTC

Lo que dijo 8x8

status.8x8.com
Resuelto9:37–11:40 p.m. · 2 h 03 min

No audio on calls - Investigating

  1. Resuelto · 11:40 p.m.

    <p>8x8 has confirmed resolution and all systems are performing as normal.&nbsp; We apologize the the interruption&nbsp;<span style="font-size: inherit">and full root cause investigation is underway.</span><span style="font-size: inherit">&nbsp;</span></p>

  2. Investigando · 10:46 p.m.

    <p>8x8 has seen continued resolution of all one way audio issues. All calls are completing normally as of&nbsp;<span style="font-size: inherit">2:30 PM PDT (5:30PM Eastern).&nbsp;</span><span style="font-size: inherit">We'll continue to monitor and will provide a final update full resolving this issue.&nbsp;</span></p>

  3. Supervisando · 10:04 p.m.

    <p>8x8 has seen normal call completion as of&nbsp;2:30 PM PDT (5:30PM Eastern). Calls should currently completing as normal and we are currently monitoring and investigating the root cause. We'll provide further updates once fully confirmed.&nbsp;</p>

  4. Investigando · 9:51 p.m.

    Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available.&nbsp;

  5. Investigando · 9:37 p.m.

    <p>8x8 is currently investigating reports of one way audio or no way audio on telephony calls. We are actively engaged and are evaluating impact and root causes. We'll provide updates as they become available.&nbsp;</p>

8x8 publicó su primera actualización 37 min después de que los informes comenzaran a subir.

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