--- service: "Epicor" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 1 checked_at: "2026-11-01T12:08:50.035Z" url: "https://instatus.com/now/epicor.com" official_status_page: "https://status.epicor.com" website: "https://www.epicor.com/en-us" --- # Is Epicor down? No, it's up. 0 reports in the last hour. ## Official updates - **Prophet 21 - Americas** (NOTSTARTEDYET, 2026-12-09T04:00:00.000Z):

Prophet 21 - Americas is scheduled for the Major Play/Pilot Upgrade to 2026.2:

From: Tuesday, December 8, 10:00 PM Local Datacenter Time
To:      Wednesday, December 9, 6:00 AM Local Datacenter Time

Your system will be unavailable for several hours during this time, so please plan accordingly.

An all-clear message will be posted when the upgrade has been completed.

Testing is required before the Production upgrade.

Note: This does not apply to customers who submit Flex requests.

- **Prophet 21 - Canada** (NOTSTARTEDYET, 2026-12-09T04:00:00.000Z):

Prophet 21 - Canada is scheduled for the Major Play/Pilot Upgrade to 2026.2:

From: Tuesday, December 8, 10:00 PM Local Datacenter Time
To:      Wednesday, December 9, 6:00 AM Local Datacenter Time

Your system will be unavailable for several hours during this time, so please plan accordingly.

An all-clear message will be posted when the upgrade has been completed.

Testing is required before the Production upgrade.

Note: This does not apply to customers who submit Flex requests.

- **Prophet 21 - UK** (NOTSTARTEDYET, 2026-12-08T22:00:00.000Z):

Prophet 21 - UK is scheduled for the Major Play/Pilot Upgrade to 2026.2:

From: Tuesday, December 8, 10:00 PM Local Datacenter Time
To:      Wednesday, December 9, 6:00 AM Local Datacenter Time

Your system will be unavailable for several hours during this time, so please plan accordingly.

An all-clear message will be posted when the upgrade has been completed.

Testing is required before the Production upgrade.

Note: This does not apply to customers who submit Flex requests.

- **Prophet 21 - Australia** (NOTSTARTEDYET, 2026-12-08T11:00:00.000Z):

Prophet 21 - Australia is scheduled for the Major Play/Pilot Upgrade to 2026.2:

From: Tuesday, December 8, 10:00 PM Local Datacenter Time
To:      Wednesday, December 9, 6:00 AM Local Datacenter Time

Your system will be unavailable for several hours during this time, so please plan accordingly.

An all-clear message will be posted when the upgrade has been completed.

Testing is required before the Production upgrade.

Note: This does not apply to customers who submit Flex requests.

- **Epicor ECM - US West** (NOTSTARTEDYET, 2026-11-22T07:00:00.000Z):

Routine monthly operating system patches and security updates will be applied to Epicor ECM - US West.

During this period, we will implement critical updates to our server operating systems to ensure the security and stability of our infrastructure.

During the maintenance window, your system will experience temporary downtime and possible intermittent access issues.

From: Saturday, November 21, 11:00 PM Local Datacenter Time
To:      Sunday, November 22, 3:00 AM Local Datacenter Time

A notification will be posted once the maintenance has been completed.

## Epicor outage FAQ ### Is Epicor down right now? No, it's up. 0 reports in the last hour. ### Is Epicor down for everyone or just me? It looks like it's just you. Reports for Epicor are at their usual level, so try reloading, checking your connection, or signing out and back in. ### What problems are people reporting with Epicor? Nobody has said what's broken with Epicor in the last hour. If something isn't working for you, pick it above so others can see. ### When was the last Epicor outage? Reports for Epicor haven't spiked in the last 30 days. ### Does Epicor have a status page? Yes. Epicor posts updates on its official status page, which currently says operational. [Go to status page](https://status.epicor.com/) ### What can I do if Epicor isn't working? Check this page and Epicor's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side. ### How do I report a Epicor problem? Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing. ### How does Instatus Now know? We combine reports from people on this page with Epicor's official status page, which we check every minute.