---
service: "Ekata"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-10-31T20:56:12.386Z"
url: "https://instatus.com/now/ekata.com"
official_status_page: "https://status.ekata.com"
website: "https://ekata.com"
---

# Is Ekata down?

No, it's up. 0 reports in the last hour.

## Official updates

- **Mastercard Identity Holiday Readiness Testing** (SCHEDULED, 2026-11-04T01:00:00.000Z): Our annual Holiday Readiness stress testing will occur starting on Tuesday, November 3, 2026 through Saturday, November 7, 2026. Tests are done separately in each region to prepare for expected holiday-related query surges. Testing regions are based on our data centers, and testing windows were chosen to reduce customer impact. Teams are closely monitoring operations to ensure the least amount of impact. Tue., 3 Nov US Region: 4pm-9pm PST EU Region: N/A AP Region: N/A Wed., 4 Nov US Region: 4pm-8pm PST EU Region: 1am-5am CET AP Region: 2am-6am SGT Thu., 5 Nov US Region: 4pm-8pm PST EU Region: 1am-5am CET AP Region: 2am-6am SGT Fri., 6 Nov US Region: 4pm-8pm PST EU Region: 1am-5am CET AP Region: 2am-6am SGT Sat., 7 Nov US Region: NA EU Region: 1am-5am CET AP Region: 2am-6am SGT

## Ekata outage FAQ

### Is Ekata down right now?

No, it's up. 0 reports in the last hour.

### Is Ekata down for everyone or just me?

It looks like it's just you. Reports for Ekata are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Ekata?

Nobody has said what's broken with Ekata in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Ekata outage?

Reports for Ekata haven't spiked in the last 30 days.

### Does Ekata have a status page?

Yes. Ekata posts updates on its official status page, which currently says operational.

[Go to status page](https://status.ekata.com/)

### What can I do if Ekata isn't working?

Check this page and Ekata's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Ekata problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Ekata's official status page, which we check every minute.