---
service: "DigitalGenius"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-10-31T06:36:12.316Z"
url: "https://instatus.com/now/digitalgenius.com"
official_status_page: "https://status.digitalgenius.com"
website: "https://www.digitalgenius.com"
---

# Is DigitalGenius down?

No, it's up. 0 reports in the last hour.

## Official updates

- **Intermittent dashboard login failures** (RESOLVED, 2026-10-29T14:36:24.000Z): This incident has been resolved. Dashboard logins and ticket analytics have been working normally in both the EU and US regions since 17:36 GMT on 29 October.
- **Dashboard login and chat widget unavailable** (RESOLVED, 2026-10-29T10:43:17.000Z): This incident is resolved. Between 09:40 and 11:40 GMT, the dashboard, login and chat widget were unavailable for many users because of a DNS issue affecting the digitalgenius.com domain. Ticket processing through helpdesk integrations was not affected. We apologise for the disruption.

## DigitalGenius outage FAQ

### Is DigitalGenius down right now?

No, it's up. 0 reports in the last hour.

### Is DigitalGenius down for everyone or just me?

It looks like it's just you. Reports for DigitalGenius are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with DigitalGenius?

Nobody has said what's broken with DigitalGenius in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last DigitalGenius outage?

Reports for DigitalGenius haven't spiked in the last 30 days.

### Does DigitalGenius have a status page?

Yes. DigitalGenius posts updates on its official status page, which currently says operational.

[Go to status page](https://status.digitalgenius.com/)

### What can I do if DigitalGenius isn't working?

Check this page and DigitalGenius's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a DigitalGenius problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with DigitalGenius's official status page, which we check every minute.