Behoben · dauerte 2 Std.

ShipHero-Ausfall am 30. September

Die Meldungen zu ShipHero stiegen auf 27 pro Stunde und blieben 2 Std. lang hoch.

Beginn
18:00
30. September 2026 · UTC
Wieder normal
20:00
2 Std. später
Spitze
27/Std.
27× normal
Vorfall bei ShipHero
3 Std. 04 Min.
Intermittent Platform Access Issue

Meldungen während des Ausfalls

16:0021:50 UTC

Was ShipHero sagte

status.shiphero.com
Gelöst19:10–22:14 Uhr · 3 Std. 04 Min.

Intermittent Platform Access Issue

  1. Gelöst · 22:14

    This incident has been resolved.

  2. Überwachung · 20:26

    ShipHero deployed a fix to restore access.  We will continue to monitor the health our Permissions Management service but are advising customers that were impacted by this event to log back into ShipHero and resume normal operations.

  3. Identifizierung · 20:22

    We believe we are close to resolution and will provide another update shortly.

  4. Identifizierung · 19:56

    Users are unable to login to many parts of ShipHero. The issue is related to our permissions management. We're working to resolve as quickly as possible.

  5. Identifizierung · 19:17

    An issue was identified affecting our endpoints and working to restore them.

  6. Analyse · 19:10

    We are currently investigating an issue that began at approximately 3pm. Our internal alerts reported an issue accessing the platform. Our Team is actively working to restore services.

ShipHero veröffentlichte das erste Update 1 Std. 10 Min., nachdem die Meldungen zu steigen begannen.

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