--- service: "Daktela" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 1 checked_at: "2026-11-02T02:14:16.419Z" url: "https://instatus.com/now/daktela.com" official_status_page: "https://status.daktela.com" website: "https://www.daktela.com" --- # Is Daktela down? No, it's up. 0 reports in the last hour. ## Official updates - **Scheduled maintenance of the infrastructure of our provider OVH** (NOTSTARTEDYET, 2026-11-10T12:00:00.000Z): Dear customers, we would like to inform you that on Tuesday, 10 November 2026, 13:00–15:00 CET (12:00–14:00 UTC), our infrastructure provider (OVH) will carry out planned cooling maintenance in its LIM3 data center. During this window, the server hosting our backup and archive storage will be unavailable. **Impact:** * Archived data, such as call recordings, will not be accessible. * Scheduled backups will not run during the maintenance. Daktela instances themselves are **not affected**. Calls, chats, tickets and other live functionality will continue to work normally. No action is required on your side. Access to archived data and regular backups will resume automatically once the maintenance is completed. Thank you for your understanding, Your Daktela team - **Scheduled maintenance of Daktela voice infrastructure** (NOTSTARTEDYET, 2026-11-03T21:00:00.000Z): Dear customers, We would like to inform you that on 03.11.2026 between 22:00 and 23:00 CET, we will perform planned maintenance on the Daktela voice infrastructure. This maintenance is necessary to keep our voice services stable, secure and performing at the highest level. The maintenance is designed to run without any downtime and voice services will remain fully available throughout the maintenance window. Calls will not be dropped, and new calls can be made and received as usual. In rare cases, ongoing calls may notice a momentary audio pause of a few seconds. Thank you for your understanding, Your Daktela team - **Security update – service restart of Daktela Cloud** (INPROGRESS, 2026-10-21T20:05:00.000Z): Maintenance is now in progress - **Planned Maintenance of Voice and SMS Services for Czech Mobile Numbers (September 14–17, 2026)** (NOTSTARTEDYET, 2026-09-21T22:00:00.000Z): Dear Customer, We would like to inform you about planned technical maintenance of our voice and SMS services for **Czech mobile numbers**. The maintenance will take place during the week from Monday, 14 September to Thursday, 17 September 2026\. This activity is part of our regular service optimization and continuous improvement of service quality. All technical work has been scheduled exclusively during nighttime hours to minimize any impact on your normal business operations: **Maintenance window:** The work will be carried out only during the night and early morning hours, always between 00:00 and 07:00. **Potential impact on services:** During this nighttime period, there may be occasional very brief service limitations affecting the establishment of new voice calls or the delivery of SMS messages. Any potential impact is expected to last only a few minutes. Customers who may be directly affected by this maintenance activity have also been informed separately by email. **Normal daytime operation:** During the day, all voice and SMS services for Czech mobile numbers will remain fully operational and available without any changes. Thank you for your understanding. Should you have any questions, our customer support team is available at [daktela@daktela.com](mailto:daktela@daktela.com) or by phone at +420 226 211 244. Kind regards, **Your Daktela Team** - **Planned Maintenance of Voice and SMS Services for Czech Mobile Numbers (September 14–17, 2026)** (NOTSTARTEDYET, 2026-09-20T22:00:00.000Z): Dear Customer, We would like to inform you about planned technical maintenance of our voice and SMS services for **Czech mobile numbers**. The maintenance will take place during the week from Monday, 14 September to Thursday, 17 September 2026\. This activity is part of our regular service optimization and continuous improvement of service quality. All technical work has been scheduled exclusively during nighttime hours to minimize any impact on your normal business operations: **Maintenance window:** The work will be carried out only during the night and early morning hours, always between 00:00 and 07:00. **Potential impact on services:** During this nighttime period, there may be occasional very brief service limitations affecting the establishment of new voice calls or the delivery of SMS messages. Any potential impact is expected to last only a few minutes. Customers who may be directly affected by this maintenance activity have also been informed separately by email. **Normal daytime operation:** During the day, all voice and SMS services for Czech mobile numbers will remain fully operational and available without any changes. Thank you for your understanding. Should you have any questions, our customer support team is available at [daktela@daktela.com](mailto:daktela@daktela.com) or by phone at +420 226 211 244. Kind regards, **Your Daktela Team** ## Daktela outage FAQ ### Is Daktela down right now? No, it's up. 0 reports in the last hour. ### Is Daktela down for everyone or just me? It looks like it's just you. Reports for Daktela are at their usual level, so try reloading, checking your connection, or signing out and back in. ### What problems are people reporting with Daktela? Nobody has said what's broken with Daktela in the last hour. If something isn't working for you, pick it above so others can see. ### When was the last Daktela outage? Reports for Daktela haven't spiked in the last 30 days. ### Does Daktela have a status page? Yes. Daktela posts updates on its official status page, which currently says operational. [Go to status page](https://status.daktela.com/) ### What can I do if Daktela isn't working? Check this page and Daktela's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side. ### How do I report a Daktela problem? Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing. ### How does Instatus Now know? We combine reports from people on this page with Daktela's official status page, which we check every minute.