Nedbrud hos Nextiva den 7. august

Nextiva Contact Center Login Issues

1. Løst · 18.55

   This incident has been resolved.

2. Overvåger · 18.12

   We are continuing to monitor for any further issues.

3. Overvåger · 18.11

   We are now seeing continued successful logins and will monitor for full resolution. If users are still experiencing an issue, please hard refresh the individual browser and/or clear cache and cookies.

4. Identificeret · 17.39

   We have started seeing some successful logins as engineers remain engaged working to resolve the issue. We will continue to update through resolution.

5. Undersøger · 16.53

   Engineers remain engaged working to resolve the issue. We are seeing alternative login urls work in the meantime as a workaround until we resolve the primary cause.

6. Undersøger · 16.21

   We are are actively engaged and working to resolve the issue with customers logging in to Nextiva.thrio.com. Next update will be within 15 minutes.