Løst · varede 7 t

Nedbrud hos Honeywell den 2. november

Login and server connection are not working for users. Thermostats can still be controlled via the Resideo Smart Home app. Honeywell is investigating an issue that may impact thermostat access and control within Total Connect 2.0. Alarm delivery is not impacted.

Startede
10.00
2. november 2026 · UTC
Normal igen
17.00
7 t senere
Top
250/t
250× normalt
Hændelse hos Honeywell
1 t 19 min
Total Connect Comfort (TCC) - Partial Outage

Rapporter under nedbruddet

8.0018.50 UTC

Hvad Honeywell sagde

status.resideo.com
Løst11.21–12.40 · 1 t 19 min

Total Connect Comfort (TCC) - Partial Outage

  1. Løst · 12.40

    Total Connect Comfort (TCC) app and website login have been restored.

  2. Identificeret · 12.22

    We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

  3. Undersøger · 11.21

    We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application/webpage. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.

Honeywell postede sin første opdatering 1 t 22 min, efter at rapporterne begyndte at stige.

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