---
service: "DRACOON"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-10-31T09:14:38.342Z"
url: "https://instatus.com/now/cs/dracoon.com"
official_status_page: "https://status.dracoon.com"
website: "https://www.dracoon.com/de/home"
---

# Je služba DRACOON mimo provoz?

Ne, funguje. 0 hlášení za poslední hodinu.

## Oficiální aktualizace

- **Scheduled Maintenance** (SCHEDULED, 2026-11-04T21:00:00.000Z): We will be undergoing scheduled maintenance during this time. A short downtime for a couple of minutes can occur.
- **Scheduled Maintenance** (COMPLETED, 2026-10-28T21:00:00.000Z): The scheduled maintenance has been completed.
- **Partial Outage of Email notifications** (RESOLVED, 2026-10-26T09:29:04.000Z): **20 - 26 October 2026: Post-Mortem** We experienced an issue with email notifications between 20 October and 26 October 2026. Our team has worked diligently to identify the root cause and implement a resolution. In this post-mortem, we want to share the details of what happened, why it happened, what we did to resolve it, and what we will do to prevent similar incidents in the future. **What happened?** During this period, some recipients did not receive email notifications from DRACOON. The issue mainly affected organisations whose incoming mail runs through certain corporate email security gateways. For these recipients, many notifications were rejected and not delivered. All other DRACOON functions were unaffected. ‌**Why did this happen?** Before accepting a mail, some email security gateways check that the sender's domain is valid. A DNS service operated by a third-party provider began giving an incorrect answer for part of our notification sender domain's configuration. Because of that answer, these gateways wrongly treated our sender domain as invalid and rejected the notifications. Our own configuration and our mail delivery service were working correctly throughout. **What did we do?** After the first customer reports, we analyzed the delivery logs together with our email delivery partner and found that the rejections followed a clear pattern. We traced them to the third-party DNS issue. On 26 October, we changed the configuration of our notification sender domain so that it no longer depends on the affected third-party service. After the change, delivery returned to normal, and we monitored it closely to confirm the issue was resolved. **What can we do to improve?** * We are reviewing our email-related configurations to remove dependencies on external services. * We are improving our monitoring of email delivery, so that unusual rejection rates are detected and investigated sooner. We apologize for any inconvenience this incident may have caused. We are committed to ensuring the stability and reliability of our services and will continue to take proactive measures to prevent similar incidents from happening in the future. If you have any questions or concerns, please don't hesitate to reach out to our support team for assistance.

## Časté dotazy k výpadkům DRACOON

### Je DRACOON právě teď mimo?

Ne, funguje. 0 hlášení za poslední hodinu.

### Nefunguje DRACOON všem, nebo jen mně?

Vypadá to, že problém je jen u tebe. Hlášení u služby DRACOON jsou na obvyklé úrovni, zkus tedy stránku načíst znovu, zkontrolovat připojení nebo se odhlásit a znovu přihlásit.

### Jaké problémy lidé u DRACOON hlásí?

Za poslední hodinu nikdo neuvedl, co u služby DRACOON nefunguje. Pokud ti něco nefunguje, vyber to výše, ať to vidí i ostatní.

### Kdy byl poslední výpadek DRACOON?

Hlášení u služby DRACOON za posledních 30 dní nevzrostla.

### Má DRACOON stavovou stránku?

Ano. DRACOON zveřejňuje aktuality na své oficiální stavové stránce, která teď uvádí: funkční.

[Přejít na stavovou stránku](https://status.dracoon.com/)

### Co mám dělat, když DRACOON nefunguje?

Sleduj tuto stránku a stavovou stránku služby DRACOON a před dalším pokusem pár minut počkej. Nepřeinstalovávej: pokud jde o výpadek, oprava je na jejich straně.

### Jak nahlásit problém se službou DRACOON?

Klikni nahoře na této stránce na „Mám taky problém“ a vyber, co nefunguje. Tvé hlášení se na živém grafu objeví do minuty a komentářem můžeš ostatním napsat, co vidíš.

### Jak to Instatus Now ví?

Spojujeme hlášení lidí na této stránce s oficiální stavovou stránkou služby DRACOON, kterou kontrolujeme každou minutu.