Vyřešeno · trval 9 h

Výpadek služby AppRiver 9. října

Hlášení pro službu AppRiver vyskočila na 210 za hodinu a držela se vysoko 9 h.

Začátek
14:00
9. října 2026 · UTC
Zpět v normálu
23:00
O 9 h později
Vrchol
210/h
210× víc než obvykle
Incident AppRiver
5 h 12 min
Zix SMB and Secure Cloud Encryption services Receiving "Unbalanced" reject for outgoing messages

Hlášení během výpadku

12:000:50 UTC

Co uvedla AppRiver

status.opentext.com
Vyřešeno15:09–20:22 · 5 h 12 min

Zix SMB and Secure Cloud Encryption services Receiving "Unbalanced" reject for outgoing messages

  1. Vyřešeno · 20:22

    Zix SMB and Secure Cloud Encryption services experienced an issue when sending outbound messages. Users would experience messages being undelivered, with the NDR showing the issue as Unbalanced. The issue is now resolved. We appreciate your patience. Tracking Number: IM4015057

  2. Monitorujeme · 16:25

    Zix SMB and Secure Cloud Encryption services experienced an issue where all outbound messages were rejected for "Unbalanced". Service has been restored and is being validated. We appreciate your patience. Tracking Number: IM4015057

  3. Vyšetřuje se · 16:06

    Zix SMB and Secure Cloud Encryption Services are still experiencing an issue when sending outbound messaging. Teams have assembled, identified the problem, and are working to resolve the issue as quickly as possible. We appreciate your patience. Tracking Number: IM4015057

  4. Vyšetřuje se · 15:24

    Zix SMB and Secure Cloud Encryption services are currently experiencing an issue when senders of messages are receiving a reject notice/NDR with "Unbalanced" as the reason. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4015057

  5. Vyšetřuje se · 15:12

    Multiple services are currently experiencing an issue in which message senders are receiving "unbalanced" as a reject/NDR notification. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4015057

  6. Vyšetřuje se · 15:09

    Multiple services are currently experiencing an issue where senders of messages are receiving "unbalanced" as a reject/NDR notification. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: forth coming

První aktualizace od AppRiver přišla 1 h 10 min po začátku nárůstu hlášení.

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