Vyřešeno · trval 1 h

Výpadek služby 8x8 1. září

Hlášení pro službu 8x8 vyskočila na 64 za hodinu a držela se vysoko 1 h.

Začátek
20:00
1. září 2026 · UTC
Zpět v normálu
21:00
O 1 h později
Vrchol
64/h
64× víc než obvykle
Incident 8x8
2 h 19 min
Telephony issues in US Region for Contact Center Cusotmers

Hlášení během výpadku

18:0022:50 UTC

Co uvedla 8x8

status.8x8.com
Vyřešeno20:23–22:42 · 2 h 19 min

Telephony issues in US Region for Contact Center Cusotmers

  1. Vyřešeno · 22:42

    <p>8x8 has confirmed resolution. US Telephony traffic has remained stable since 1:47 PM PDT (4:47 PM EDT). We are performing a full root cause investigation and we apologize for the interruption.&nbsp;</p>

  2. Monitorujeme · 22:00

    <p>8x8 continues to see stability with call traffic in the US region.&nbsp;<span style="font-size: inherit">If you are still experiencing issues, please contact 8x8 support to confirm symptoms and troubleshooting further.</span><span style="font-size: inherit">&nbsp;&nbsp;</span><span style="font-size: inherit">We'll continue to monitor and provide further updates once fully confirmed.&nbsp;</span></p>

  3. Monitorujeme · 21:03

    <p>8x8 has implemented mitigation and are working to confirm resolution with customers. All telephony should now be operating normally. If you are still experiencing issues, please contact 8x8 support to confirm symptoms and troubleshooting further. We'll post a final update once fully confirmed.&nbsp;</p>

  4. Vyšetřuje se · 20:44

    8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience.&nbsp;

  5. Vyšetřuje se · 20:23

    <p>8x8 is currently experiencing telephony issues affecting Contact Center customers in the US Region. We are currently investigating and will provide updates as they become available.&nbsp;</p>

První aktualizace od 8x8 přišla 23 min po začátku nárůstu hlášení.

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