Vyřešeno · trval 2 h

Výpadek služby 8x8 13. srpna

Hlášení pro službu 8x8 vyskočila na 166 za hodinu a držela se vysoko 2 h.

Začátek
21:00
13. srpna 2026 · UTC
Zpět v normálu
23:00
O 2 h později
Vrchol
166/h
166× víc než obvykle
Incident 8x8
2 h 03 min
No audio on calls - Investigating

Hlášení během výpadku

19:000:50 UTC

Co uvedla 8x8

status.8x8.com
Vyřešeno21:37–23:40 · 2 h 03 min

No audio on calls - Investigating

  1. Vyřešeno · 23:40

    <p>8x8 has confirmed resolution and all systems are performing as normal.&nbsp; We apologize the the interruption&nbsp;<span style="font-size: inherit">and full root cause investigation is underway.</span><span style="font-size: inherit">&nbsp;</span></p>

  2. Vyšetřuje se · 22:46

    <p>8x8 has seen continued resolution of all one way audio issues. All calls are completing normally as of&nbsp;<span style="font-size: inherit">2:30 PM PDT (5:30PM Eastern).&nbsp;</span><span style="font-size: inherit">We'll continue to monitor and will provide a final update full resolving this issue.&nbsp;</span></p>

  3. Monitorujeme · 22:04

    <p>8x8 has seen normal call completion as of&nbsp;2:30 PM PDT (5:30PM Eastern). Calls should currently completing as normal and we are currently monitoring and investigating the root cause. We'll provide further updates once fully confirmed.&nbsp;</p>

  4. Vyšetřuje se · 21:51

    Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available.&nbsp;

  5. Vyšetřuje se · 21:37

    <p>8x8 is currently investigating reports of one way audio or no way audio on telephony calls. We are actively engaged and are evaluating impact and root causes. We'll provide updates as they become available.&nbsp;</p>

První aktualizace od 8x8 přišla 37 min po začátku nárůstu hlášení.

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