---
service: "CData Cloud"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-11-02T14:37:53.797Z"
url: "https://instatus.com/now/cdata.com"
official_status_page: "https://status.cdata.com"
website: "http://cdata.com"
---

# Is CData Cloud down?

No, it's up. 0 reports in the last hour.

## Official updates

- **Service Interruption: Arc Cloud/Sync Cloud - Azure Database Maintenance** (RESOLVED, 2026-11-01T05:10:31.000Z): Summary: Between 02:24 - 03:36 UTC on November 1, 2026, several customers experienced intermittent connectivity issues or total unavailability of their Arc Cloud and Sync Cloud instances. Our platform engineering team identified the cause as a scheduled maintenance and patching operation performed by our upstream cloud provider, Microsoft Azure, on the PostgreSQL database infrastructure. What Happened? Azure initiated a mandatory security and stability patch for the database clusters. During this process, the database instances underwent a restart to apply the updates. Arc Cloud instances re-established their database connections automatically within a few minutes. A subset of Sync Cloud instances did not reconnect on their own after the database returned and remained unavailable until they were restarted. Actions Taken: Immediate: Our Platform Engineering team monitored the recovery of all affected databases to ensure they returned to a "Healthy" state, and restarted the Sync Cloud instances that had not reconnected. Verification: We have verified that all customer data remains intact and that all application services have re-established connections. Sync jobs scheduled during the affected window may have failed and will run at their next scheduled time. Future Prevention: To minimize the impact of future provider maintenance, we are: Configuring custom maintenance windows on the database servers so provider patching occurs during the lowest-traffic period for our global customer base. Enhancing application-level connection retries to better handle transient provider restarts. We apologize for the disruption to your workflow!

## CData Cloud outage FAQ

### Is CData Cloud down right now?

No, it's up. 0 reports in the last hour.

### Is CData Cloud down for everyone or just me?

It looks like it's just you. Reports for CData Cloud are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with CData Cloud?

Nobody has said what's broken with CData Cloud in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last CData Cloud outage?

Reports for CData Cloud haven't spiked in the last 30 days.

### Does CData Cloud have a status page?

Yes. CData Cloud posts updates on its official status page, which currently says operational.

[Go to status page](https://status.cdata.com/)

### What can I do if CData Cloud isn't working?

Check this page and CData Cloud's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a CData Cloud problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with CData Cloud's official status page, which we check every minute.