---
service: "Castle"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-10-31T01:18:26.645Z"
url: "https://instatus.com/now/castle.io"
official_status_page: "https://status.castle.io"
website: "https://castle.io"
---

# Is Castle down?

No, it's up. 0 reports in the last hour.

## Official updates

- **Elevated invalid request token errors** (RESOLVED, 2026-10-30T10:37:00.000Z): Between 10:37 and 11:10 UTC, some Risk and Filter API requests from a subset of customers were rejected with an invalid request token error. The system is now fully operational.

## Castle outage FAQ

### Is Castle down right now?

No, it's up. 0 reports in the last hour.

### Is Castle down for everyone or just me?

It looks like it's just you. Reports for Castle are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Castle?

Nobody has said what's broken with Castle in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Castle outage?

Reports for Castle haven't spiked in the last 30 days.

### Does Castle have a status page?

Yes. Castle posts updates on its official status page, which currently says operational.

[Go to status page](https://status.castle.io/)

### What can I do if Castle isn't working?

Check this page and Castle's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Castle problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Castle's official status page, which we check every minute.