---
service: "Caseware Cloud"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 1
checked_at: "2026-11-01T12:13:48.704Z"
url: "https://instatus.com/now/casewarecloud.com"
official_status_page: "https://caseware.statuspage.io"
website: "https://www.casewarecloud.com"
---

# Is Caseware Cloud down?

No, it's up. 0 reports in the last hour.

## Official updates

- **Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Canada and United States** (SCHEDULED, 2026-11-03T04:00:00.000Z): Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Canada and United States regions, Production Environment. Expected Impact: Production SmartSync Cloud services will be intermittently affected during the maintenance window. Maintenance Window: Monday Nov 2, 23:00-02:00 EST (04:00-07:00 UTC next day). Action Required: We recommend that you save your work prior to the start of the maintenance period.
- **Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Europe** (SCHEDULED, 2026-11-02T23:00:00.000Z): Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Europe and United Kingdom regions, Production Environment. Expected Impact: Production SmartSync Cloud services will be intermittently affected during the maintenance window. Maintenance Window: Monday Nov 2, 18:00-21:00 EST (23:00-02:00 UTC next day). Action Required: We recommend that you save your work prior to the start of the maintenance period.
- **Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Asia Pacific** (SCHEDULED, 2026-11-02T15:00:00.000Z): Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Asia Pacific region, Production Environment. Expected Impact: Production SmartSync Cloud services will be intermittently affected during the maintenance window. Maintenance Window: Monday Nov 2, 10:00-13:00 EST (15:00-18:00 UTC). Action Required: We recommend that you save your work prior to the start of the maintenance period.
- **Cloud-based Engagement Solutions, Performance Degradation for all regions** (RESOLVED, 2026-10-29T11:25:57.000Z): This incident has been resolved.
- **Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Canada** (COMPLETED, 2026-10-29T04:00:00.000Z): The scheduled maintenance has been completed.

## Caseware Cloud outage FAQ

### Is Caseware Cloud down right now?

No, it's up. 0 reports in the last hour.

### Is Caseware Cloud down for everyone or just me?

It looks like it's just you. Reports for Caseware Cloud are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with Caseware Cloud?

Nobody has said what's broken with Caseware Cloud in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last Caseware Cloud outage?

Reports for Caseware Cloud haven't spiked in the last 30 days.

### Does Caseware Cloud have a status page?

Yes. Caseware Cloud posts updates on its official status page, which currently says operational.

[Go to status page](https://caseware.statuspage.io/)

### What can I do if Caseware Cloud isn't working?

Check this page and Caseware Cloud's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a Caseware Cloud problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with Caseware Cloud's official status page, which we check every minute.