---
service: "CardConnect"
status: "up"
reports_last_hour: 0
reports_last_12_hours: 0
baseline_reports_per_hour: 0
checked_at: "2026-10-31T10:00:53.993Z"
url: "https://instatus.com/now/cardconnect.com"
official_status_page: "https://status.cardconnect.com"
website: "https://cardconnect.com"
---

# Is CardConnect down?

No, it's up. 0 reports in the last hour.

## Official updates

- **CardPointe + MICROS Maintenance | UAT** (SCHEDULED, 2026-11-03T15:30:00.000Z): On Tuesday, November 3, 2026, from 10:30 AM to 11:30 AM ET, we will be making updates to the CardPointe +MICROS application. We do not anticipate any customer impact from this maintenance. If you encounter an issue, please follow your standard support escalation process.
- **CardSecure Maintenance | UAT** (SCHEDULED, 2026-11-03T14:00:00.000Z): On Tuesday, November 3, 2026, we will be making updates to the CardSecure UAT environment from 9:00 a.m. to 11:00 a.m. ET. There is no anticipated impact to our live production environment. IMPORTANT: If your business’s software or application is directly integrated with any of the CardConnect products, we advise that you test transactions in our UAT environment within 24 hours of this scheduled maintenance period. This will help us improve your experience within the production environment. If you experience an issue, please follow your standard support and escalation procedures.
- **CardPointe Unattended Maintenance | UAT** (SCHEDULED, 2026-11-03T07:00:00.000Z): On Tuesday, November 3, 2026, from 2:00 AM to 4:00 AM ET, we will be making updates to the CardPointe Unattended UAT environment. There is no anticipated impact to customers or transactions. If you encounter an issue, please follow your standard support escalation process.
- **CardPointe + MICROS | Maintenance** (COMPLETED, 2026-10-30T14:30:00.000Z): On Tuesday, November 3, 2026, from 10:30 AM to 11:30 AM ET, we will be making updates to the CardPointe +MICROS application. We do not anticipate any customer impact from this maintenance. If you encounter an issue, please follow your standard support escalation process.
- **CardPointe Funding Delay (10/28 Batches)** (RESOLVED, 2026-10-29T14:06:52.000Z): Please be advised, some merchants processing on the CardPointe Gateway may experience a funding delay for batches settled on 10/29. Impacted merchants can expect to see funds deposited after a 24-hour delay. Please note, this issue has no impact on the ability to process transactions.

## CardConnect outage FAQ

### Is CardConnect down right now?

No, it's up. 0 reports in the last hour.

### Is CardConnect down for everyone or just me?

It looks like it's just you. Reports for CardConnect are at their usual level, so try reloading, checking your connection, or signing out and back in.

### What problems are people reporting with CardConnect?

Nobody has said what's broken with CardConnect in the last hour. If something isn't working for you, pick it above so others can see.

### When was the last CardConnect outage?

Reports for CardConnect haven't spiked in the last 30 days.

### Does CardConnect have a status page?

Yes. CardConnect posts updates on its official status page, which currently says operational.

[Go to status page](https://status.cardconnect.com/)

### What can I do if CardConnect isn't working?

Check this page and CardConnect's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

### How do I report a CardConnect problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

### How does Instatus Now know?

We combine reports from people on this page with CardConnect's official status page, which we check every minute.