--- service: "Calix" status: "up" reports_last_hour: 0 reports_last_12_hours: 0 baseline_reports_per_hour: 1 checked_at: "2026-10-31T06:14:39.655Z" url: "https://instatus.com/now/calix.com" official_status_page: "https://trust.calix.com" website: "https://www.calix.com" --- # Is Calix down? No, it's up. 0 reports in the last hour. ## Official updates - **Calix Cloud 26.4 Cadence Release** (SCHEDULED, 2026-11-11T02:30:00.000Z): Date: Tues, Nov 10, 2026 Time: 6:30 PM PT Nov 10 to 2:30 AM PT Nov 11 Duration: 8 hours Purpose: Routine Software Upgrade System Affected: Calix Service Cloud, Engagement Cloud, Operations Cloud, Deployment Cloud and Command IQ, US and Canada The Calix Cloud Operations team will be performing the 26.4 regular cadence upgrade for Service Cloud, Engagement Cloud, Operations Cloud, Deployment Cloud and Command IQ on CalixCloud.calix.com and CalixCloud-ca.calix.com. During this time all the applications and components being upgraded will be unavailable. We value your business and are available to help. We understand there is no ideal time to perform routine maintenance and thank you for your understanding and support. If you have any issues or questions concerning this notice, please create a technical support case online from Calix My Checkpoint. To access Calix My Checkpoint, log in to My Checkpoint. From here, you can submit a new technical support case or check/update the status of existing cases. Please note, US Engagement Cloud Lenses for the prior-month & prior-2-months may not be available until 3:30am PST. Thank you, Cloud Operations Calix Inc. ## Calix outage FAQ ### Is Calix down right now? No, it's up. 0 reports in the last hour. ### Is Calix down for everyone or just me? It looks like it's just you. Reports for Calix are at their usual level, so try reloading, checking your connection, or signing out and back in. ### What problems are people reporting with Calix? Nobody has said what's broken with Calix in the last hour. If something isn't working for you, pick it above so others can see. ### When was the last Calix outage? Reports for Calix haven't spiked in the last 30 days. ### Does Calix have a status page? Yes. Calix posts updates on its official status page, which currently says operational. [Go to status page](https://trust.calix.com/) ### What can I do if Calix isn't working? Check this page and Calix's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side. ### How do I report a Calix problem? Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing. ### How does Instatus Now know? We combine reports from people on this page with Calix's official status page, which we check every minute.