Caiguda de Nextiva el 7 d’agost

Nextiva Contact Center Login Issues

1. Resolt · 18:55

   This incident has been resolved.

2. Supervisant · 18:12

   We are continuing to monitor for any further issues.

3. Supervisant · 18:11

   We are now seeing continued successful logins and will monitor for full resolution. If users are still experiencing an issue, please hard refresh the individual browser and/or clear cache and cookies.

4. Identificat · 17:39

   We have started seeing some successful logins as engineers remain engaged working to resolve the issue. We will continue to update through resolution.

5. Investigant · 16:53

   Engineers remain engaged working to resolve the issue. We are seeing alternative login urls work in the meantime as a workaround until we resolve the primary cause.

6. Investigant · 16:21

   We are are actively engaged and working to resolve the issue with customers logging in to Nextiva.thrio.com. Next update will be within 15 minutes.